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AIAirbus Operations GmbH

Digital Business Operations Manager - Customer Services(m/w/x)

Hamburg
Full-timeOn-siteExperienced
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Leading digital tool deployment and IT landscape harmonization for customer services. Export Control regulations knowledge needed. Special payments, 30 days vacation, extra days-off for special occasions.

Requirements

  • Degree in IT, Engineering, Business, or equivalent
  • Experience in project management and agile leadership
  • IT proficiency in requirements management and digital tools
  • Knowledge of Export Control regulations
  • Strong communication skills and assertiveness
  • Analytical thinking and problem-solving mindset
  • English at a negotiation level
  • Awareness of compliance risks and integrity

Tasks

  • Lead end-to-end digital tool deployment
  • Drive continuous application portfolio improvements
  • Harmonize the department's IT landscape
  • Manage projects for new customer functionalities
  • Mitigate impacts of IT-tool obsolescence
  • Act as a strategic IT partner
  • Secure tool robustness and performance
  • Advocate for business needs within governance
  • Integrate security and export control requirements
  • Provide functional support to business lines
  • Implement innovative digital data management methods

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • English – Business Fluent

Tools & Technologies

  • Digital tools

Benefits

Competitive Pay

  • Attractive salary
  • Employee stock options

Bonuses & Incentives

  • Special payments

More Vacation Days

  • 30 days paid vacation
  • Extra days-off for special occasions

Learning & Development

  • Upskilling opportunities

Career Advancement

  • International development prospects

Retirement Plans

  • Employer-funded pension

Corporate Discounts

  • Discounted car leasing
  • Partner company benefits

Other Benefits

  • Special insurance conditions

Public Transport Subsidies

  • Transportation subsidy

Childcare

  • On-site kindergarten

Healthcare & Fitness

  • On-site medical officer
  • Health-related services

Free or Subsidized Food

  • Canteen and cafeteria

Flexible Working

  • Job sharing
  • Part-time models
  • Flexible working hours
  • Flexible working arrangements

Workation & Sabbatical

  • Individual timeout

Informal Culture

  • Diverse work environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Airbus Operations GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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