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MEMediaMarktSaturn Retail Group

Department Manager Tools, Projects & Analytics(m/w/x)

München, Ingolstadt, Hamburg
Full-timeWith Home OfficeSenior

Strategic ownership of core Retail Media systems, scaling Salesforce ADvendio across 11 markets. Proven leadership in Operations, RevOps, AdTech, or Retail Media required. 30 days vacation, company pension plan, employee discount.

Requirements

  • Proven leadership/senior management experience in Operations, RevOps, AdTech, or Retail Media
  • Deep understanding of CRM and OMS infrastructure
  • Hands-on experience or strong architectural knowledge of Salesforce
  • ADvendio experience (major plus)
  • Strong background in project management
  • Strong background in process automation
  • Highly analytical mindset
  • Track record of using data for business decisions
  • Track record of using data for operational efficiency
  • Excellent stakeholder management skills
  • Ability to drive change across international markets
  • Fluent in English
  • Additional European languages (a plus)

Tasks

  • Lead and mentor a high-performing team of 5+ FTEs
  • Develop Salesforce Experts, Project Managers, Data & Analytics Specialists, and Working Students
  • Serve as the strategic owner of core Retail Media systems
  • Ensure Salesforce ADvendio scales to support commercial growth
  • Standardize 'One Way of Working' across 11 international markets
  • Evaluate operational workflows of Client Success & Operations teams
  • Identify and resolve bottlenecks in daily execution
  • Source and implement new tech solutions for automation
  • Oversee all operational projects
  • Steer projects to align with strategic goals
  • Transition post-sales from execution-heavy to commercial steering
  • Supervise analytics output for actionable insights
  • Empower International Client Success team to drive retention
  • Reduce churn and identify upsell opportunities for Sales
  • Bridge IT/Infrastructure, Sales, and International Post-Sales teams

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent
  • BasqueBasic

Tools & Technologies

  • CRM
  • Order Management Systems (OMS)
  • Salesforce
  • ADvendio

Benefits

More Vacation Days

  • 30 days vacation

Retirement Plans

  • Company pension plan

Corporate Discounts

  • Employee discount

Healthcare & Fitness

  • Fitness collaborations

Learning & Development

  • Training and education
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MediaMarktSaturn Retail Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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