CGM
Reliability & Incident Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Koblenz
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CGCGM
Data Warehouse & Data Intelligence Lead(m/w/x)
Koblenz
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Building the COO analytical data foundation end-to-end for a global healthcare software provider. Scalable data models and production-grade architectures experience required. Flexible work from home, fully equipped workspaces.
Requirements
- Hands-on experience in data engineering, analytics engineering, or data intelligence
- Focus on scalable data models
- Focus on ETL/ELT processes
- Focus on production-grade data architectures
- Excellent academic background
- Degree in computer science, data science, information systems, statistics, or comparable field
- Practical experience with modern data platforms
- Strong BI and data visualization skills
- Ability to develop dashboards and analyses independently
- Solid understanding of core COO KPIs
- Ability to derive operational metrics from heterogeneous data sources
- Experience integrating CRM, ERP, ITSM, and ticketing systems
- Confidence using AI-driven analytics for pattern detection
- Confidence using AI-driven analytics for anomaly detection
- Confidence using AI-driven analytics for data-driven decision support
Tasks
- Build and operate the analytical data foundation for COO functions
- Model, integrate, and deliver data from raw sources to insights
- Build out the COO data warehouse end-to-end
- Develop data pipelines
- Integrate relevant source systems
- Deliver usable data products
- Link key data signals along the customer journey
- Develop unified KPI logic for core operational metrics
- Design and implement dashboards for support, service delivery, and group IT
- Create clean, consistent data structures for AI and automation
- Use LLMs and AI-driven analytics to detect patterns
- Surface anomalies in data
- Enable natural-language access to operational datasets
- Manage support and ITSM ticketing
- Manage IVR and cases delivery pipeline
- Steer incident and release management
- Steer go-live, rework, and telemetry
- Ensure stable CRM/ERP processes
- Ensure high SLA compliance
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Databricks
- Snowflake
- Azure Synapse
- dbt
- Power BI
- Tableau
- Looker
Benefits
Flexible Working
- Flexible work from home
Other Benefits
- On-site work
Modern Office
- Fully equipped workspaces
Team Events
- Summer parties
- Christmas celebrations
Learning & Development
- In-house academy
- External training partners
Free or Subsidized Food
- Daily healthy meals
Healthcare & Fitness
- Fully equipped gym
- Weekly gym classes
Childcare
- Daycare center
Corporate Discounts
- Corporate benefits
Company Bike
- Job bike option
Retirement Plans
- Company pension schemes
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CGM and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CGCGM
Data Warehouse & Data Intelligence Lead(m/w/x)
Koblenz
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Building the COO analytical data foundation end-to-end for a global healthcare software provider. Scalable data models and production-grade architectures experience required. Flexible work from home, fully equipped workspaces.
Requirements
- Hands-on experience in data engineering, analytics engineering, or data intelligence
- Focus on scalable data models
- Focus on ETL/ELT processes
- Focus on production-grade data architectures
- Excellent academic background
- Degree in computer science, data science, information systems, statistics, or comparable field
- Practical experience with modern data platforms
- Strong BI and data visualization skills
- Ability to develop dashboards and analyses independently
- Solid understanding of core COO KPIs
- Ability to derive operational metrics from heterogeneous data sources
- Experience integrating CRM, ERP, ITSM, and ticketing systems
- Confidence using AI-driven analytics for pattern detection
- Confidence using AI-driven analytics for anomaly detection
- Confidence using AI-driven analytics for data-driven decision support
Tasks
- Build and operate the analytical data foundation for COO functions
- Model, integrate, and deliver data from raw sources to insights
- Build out the COO data warehouse end-to-end
- Develop data pipelines
- Integrate relevant source systems
- Deliver usable data products
- Link key data signals along the customer journey
- Develop unified KPI logic for core operational metrics
- Design and implement dashboards for support, service delivery, and group IT
- Create clean, consistent data structures for AI and automation
- Use LLMs and AI-driven analytics to detect patterns
- Surface anomalies in data
- Enable natural-language access to operational datasets
- Manage support and ITSM ticketing
- Manage IVR and cases delivery pipeline
- Steer incident and release management
- Steer go-live, rework, and telemetry
- Ensure stable CRM/ERP processes
- Ensure high SLA compliance
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Databricks
- Snowflake
- Azure Synapse
- dbt
- Power BI
- Tableau
- Looker
Benefits
Flexible Working
- Flexible work from home
Other Benefits
- On-site work
Modern Office
- Fully equipped workspaces
Team Events
- Summer parties
- Christmas celebrations
Learning & Development
- In-house academy
- External training partners
Free or Subsidized Food
- Daily healthy meals
Healthcare & Fitness
- Fully equipped gym
- Weekly gym classes
Childcare
- Daycare center
Corporate Discounts
- Corporate benefits
Company Bike
- Job bike option
Retirement Plans
- Company pension schemes
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CGM and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
CGM
Industry
Healthcare
Description
Das Unternehmen ist ein führendes Unternehmen im Bereich Softwarelösungen für das Gesundheitswesen und beschäftigt über 9.000 Mitarbeitende.
Not a perfect match?
- CGM
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