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Advanced technical support for NATO CIS Services, maintaining service availability and supervising NGFW infrastructure. PaloAlto firewall configuration and troubleshooting expertise required. Support for apex purchasers, including NATO and UN.
Requirements
- PaloAlto Networks Certified Network Security Engineer (PCNSE) or equivalent qualification
- CompTIA Security+ (pre 2020- Code SY0-601. Post 2020 Code SY0-701)
- In-depth PaloAlto firewall configuration, management, and troubleshooting knowledge
- Understanding of networking protocols and security principles
- In-depth network infrastructure and architecture knowledge
- Experience with security policy design and implementation
- In-depth VPN technologies and configurations knowledge
- In-depth scripting and automation skills knowledge
- Strong interpersonal skills for multinational/multidisciplinary environments
- Ability to work autonomously and contribute to team
- Strong analytical and problem-solving capabilities, results-oriented
- Demonstrated ability to interact professionally with users, stakeholders, and teams
- High motivation, adaptability, and professional integrity
- In-depth practical understanding of NATO Command structures, roles, and context
- In-depth practical knowledge of NATO Enterprise Architecture and DCIS services (OSI Layers 1-7)
- Certified Information Systems Security Professional (CISSP)
- Cisco Certified Network Associate (CCNA) - (Code 200-301)
- English language proficiency: NATO SLP 3333 (good/minimum professional)
- Proven English language ability for effective communication, briefings, and articulation of technical matters
- Valid National or NATO Cosmic Top Secret personal security clearance
Tasks
- Deliver advanced technical support for NSATU NATO CIS Services
- Maintain service availability according to defined targets
- Diagnose faults using IT and Data Management Services Management System
- Supervise routine maintenance for NGFW infrastructure and components
- Implement and validate firewall rulesets and security policies
- Ensure configuration changes are assessed, documented, and approved
- Update system documentation to reflect changes and procedures
- Execute and validate backup and restore procedures
- Diagnose and intervene remotely to ensure service continuity
- Collaborate with internal and external stakeholders
- Manage Incident, Change, and Release processes
- Provide transparent and auditable evidence of service performance
- Monitor service health, availability, and operational risks
- Support informed decision-making by NCIA
- Facilitate performance evaluation and payment validation
- Produce monthly Service Performance Reports
- Summarize and analyze incidents (P1–P4)
- Report on service availability across NGFW and related domains
- Conduct root cause analysis for critical incidents (P1/P2)
- Implement and track preventive and corrective actions
- Identify and mitigate risks
- Recommend service optimizations and improvements
- Provide initial notifications and regular status updates
- Generate Post-Incident Reports with root cause analysis
- Measure and report KPI breaches
- Calculate applicable service credits
- Monitor service status and availability
- Track active incidents and performance trends
- Identify opportunities for service optimization
- Propose and track corrective actions
- Monitor trends and recurring issues
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- PaloAlto firewall
- VPN technologies
- scripting
- automation
- NATO Enterprise Architecture
- DCIS services
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Advanced technical support for NATO CIS Services, maintaining service availability and supervising NGFW infrastructure. PaloAlto firewall configuration and troubleshooting expertise required. Support for apex purchasers, including NATO and UN.
Requirements
- PaloAlto Networks Certified Network Security Engineer (PCNSE) or equivalent qualification
- CompTIA Security+ (pre 2020- Code SY0-601. Post 2020 Code SY0-701)
- In-depth PaloAlto firewall configuration, management, and troubleshooting knowledge
- Understanding of networking protocols and security principles
- In-depth network infrastructure and architecture knowledge
- Experience with security policy design and implementation
- In-depth VPN technologies and configurations knowledge
- In-depth scripting and automation skills knowledge
- Strong interpersonal skills for multinational/multidisciplinary environments
- Ability to work autonomously and contribute to team
- Strong analytical and problem-solving capabilities, results-oriented
- Demonstrated ability to interact professionally with users, stakeholders, and teams
- High motivation, adaptability, and professional integrity
- In-depth practical understanding of NATO Command structures, roles, and context
- In-depth practical knowledge of NATO Enterprise Architecture and DCIS services (OSI Layers 1-7)
- Certified Information Systems Security Professional (CISSP)
- Cisco Certified Network Associate (CCNA) - (Code 200-301)
- English language proficiency: NATO SLP 3333 (good/minimum professional)
- Proven English language ability for effective communication, briefings, and articulation of technical matters
- Valid National or NATO Cosmic Top Secret personal security clearance
Tasks
- Deliver advanced technical support for NSATU NATO CIS Services
- Maintain service availability according to defined targets
- Diagnose faults using IT and Data Management Services Management System
- Supervise routine maintenance for NGFW infrastructure and components
- Implement and validate firewall rulesets and security policies
- Ensure configuration changes are assessed, documented, and approved
- Update system documentation to reflect changes and procedures
- Execute and validate backup and restore procedures
- Diagnose and intervene remotely to ensure service continuity
- Collaborate with internal and external stakeholders
- Manage Incident, Change, and Release processes
- Provide transparent and auditable evidence of service performance
- Monitor service health, availability, and operational risks
- Support informed decision-making by NCIA
- Facilitate performance evaluation and payment validation
- Produce monthly Service Performance Reports
- Summarize and analyze incidents (P1–P4)
- Report on service availability across NGFW and related domains
- Conduct root cause analysis for critical incidents (P1/P2)
- Implement and track preventive and corrective actions
- Identify and mitigate risks
- Recommend service optimizations and improvements
- Provide initial notifications and regular status updates
- Generate Post-Incident Reports with root cause analysis
- Measure and report KPI breaches
- Calculate applicable service credits
- Monitor service status and availability
- Track active incidents and performance trends
- Identify opportunities for service optimization
- Propose and track corrective actions
- Monitor trends and recurring issues
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- PaloAlto firewall
- VPN technologies
- scripting
- automation
- NATO Enterprise Architecture
- DCIS services
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Spektrum
Industry
Government
Description
The company provides professional services and specialized aerospace and defense sales to support key client projects.
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