Radius Limited
Learning and Development Manager(m/w/x)
Full-timeOn-siteExperienced
Berlin
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LILightspeed Commerce
CX Enablement Manager(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Developing tailored live and self-paced training modules for a cloud commerce platform. Native speaker of the region for linguistic and cultural fluency required. Accommodations for selection process provided.
Requirements
- Native speaker of the region for linguistic and cultural fluency
- Proven 3+ years experience in training, coaching, or L&D role (ideally Customer Experience)
- Strong familiarity with onboarding and upskilling programs
- Experience developing and delivering various training formats
- Ability to track training effectiveness and make data-driven adjustments
- Excellent communication skills and ability to engage learners
- Deep understanding of customer-focused roles
- Skilled at creating interactive, positive learning environments
- Adaptability and flexibility to pivot training methods
- Comfort with LMS and digital tools for training programs
- Analytical mindset to assess and measure training outcomes
Tasks
- Lead new hire onboarding training programs
- Prepare new hires for role-specific certifications
- Develop tailored live and self-paced training modules
- Deliver upskilling bootcamps and training
- Certify existing team members on updated standards
- Align staff with current and evolving best practices
- Facilitate group sessions, workshops, and coaching
- Partner with subject matter experts and leaders
- Align training content with organizational goals
- Gather feedback and enhance training modules
- Monitor training impact and effectiveness
- Measure knowledge retention and certification rates
- Refine training programs for optimal results
- Prepare monthly reports on training progress
- Present monthly reports on training initiatives
- Strengthen Account Manager confidence with clear content
- Define a repeatable framework for expansion conversations
- Incorporate SPIN methodology into conversation frameworks
- Provide system training and workflows for Account Managers
- Guide Account Managers on data retrieval and conversation prep
- Train Account Managers on pipeline management
- Create easy-to-use templates for new product launches
- Offer practical labs for hands-on Account Manager practice
- Support the Expansion Expert program with focused enablement
- Incorporate regional nuances into training across EMEA
- Build a shared way of working across EMEA
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- LMS
- digital tools
Benefits
Other Benefits
- Accommodations for selection process
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lightspeed Commerce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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LILightspeed Commerce
CX Enablement Manager(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
Developing tailored live and self-paced training modules for a cloud commerce platform. Native speaker of the region for linguistic and cultural fluency required. Accommodations for selection process provided.
Requirements
- Native speaker of the region for linguistic and cultural fluency
- Proven 3+ years experience in training, coaching, or L&D role (ideally Customer Experience)
- Strong familiarity with onboarding and upskilling programs
- Experience developing and delivering various training formats
- Ability to track training effectiveness and make data-driven adjustments
- Excellent communication skills and ability to engage learners
- Deep understanding of customer-focused roles
- Skilled at creating interactive, positive learning environments
- Adaptability and flexibility to pivot training methods
- Comfort with LMS and digital tools for training programs
- Analytical mindset to assess and measure training outcomes
Tasks
- Lead new hire onboarding training programs
- Prepare new hires for role-specific certifications
- Develop tailored live and self-paced training modules
- Deliver upskilling bootcamps and training
- Certify existing team members on updated standards
- Align staff with current and evolving best practices
- Facilitate group sessions, workshops, and coaching
- Partner with subject matter experts and leaders
- Align training content with organizational goals
- Gather feedback and enhance training modules
- Monitor training impact and effectiveness
- Measure knowledge retention and certification rates
- Refine training programs for optimal results
- Prepare monthly reports on training progress
- Present monthly reports on training initiatives
- Strengthen Account Manager confidence with clear content
- Define a repeatable framework for expansion conversations
- Incorporate SPIN methodology into conversation frameworks
- Provide system training and workflows for Account Managers
- Guide Account Managers on data retrieval and conversation prep
- Train Account Managers on pipeline management
- Create easy-to-use templates for new product launches
- Offer practical labs for hands-on Account Manager practice
- Support the Expansion Expert program with focused enablement
- Incorporate regional nuances into training across EMEA
- Build a shared way of working across EMEA
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- LMS
- digital tools
Benefits
Other Benefits
- Accommodations for selection process
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lightspeed Commerce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Lightspeed Commerce
Industry
IT
Description
The company powers businesses with a cloud commerce platform that simplifies and unifies online and physical operations.
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