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Customer Support(m/w/x)
Description
In this role, you will support customers in integrating software into their operations while providing technical assistance during race events. Your insights will shape product features and enhance customer support, all within a fast-paced motorsport environment.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Passion for motorsport and solid industry knowledge
- •Fluency in English (spoken and written)
- •Exceptional communication skills and teamwork
- •Calm under pressure and strong problem-solving abilities
- •Comfortable with high volume of weekend work and flexible hours
- •Proactivity and eagerness to learn
- •Engineering background is a plus
Education
Work Experience
1 - 2 years
Tasks
- •Help customers integrate software into their workflow
- •Provide technical support for race events
- •Research and calculate strategic race parameters
- •Merge customer feedback into product development
- •Participate in the design and testing of new features
- •Deliver actionable feedback for product evolution
- •Optimize processes for top-notch customer support
- •Leverage AI tools to enhance workflow efficiency
- •Build and maintain a comprehensive Knowledge Base
Languages
English – Business Fluent
Benefits
More Vacation Days
- •30 days paid vacation
Mentorship & Coaching
- •On-track events for personal and professional growth
- •Career growth tracks in Engineering, Product, or Tech Strategy
Learning & Development
- •Trainings and certifications
Modern Equipment
- •Access to cutting-edge tech
- •Setup support for home office
Public Transport Subsidies
- •We pay for your Deutschlandticket
Company Bike
- •Subsidy for bike, e-scooter or leasing model
Retirement Plans
- •Contributions to bAV
Snacks & Drinks
- •Fruit, snacks and drinks stocked weekly
Healthcare & Fitness
- •Subsidized gym and fitness studio
Team Events
- •Regular team events
Informal Culture
- •Fun, high-trust atmosphere
- PACETEQFull-timeWith HomeofficeExperiencedStuttgart, Leinefelde-Worbis
- Ottobock SE & Co. KGaA
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Customer Support(m/w/x)
The AI Job Search Engine
Description
In this role, you will support customers in integrating software into their operations while providing technical assistance during race events. Your insights will shape product features and enhance customer support, all within a fast-paced motorsport environment.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Passion for motorsport and solid industry knowledge
- •Fluency in English (spoken and written)
- •Exceptional communication skills and teamwork
- •Calm under pressure and strong problem-solving abilities
- •Comfortable with high volume of weekend work and flexible hours
- •Proactivity and eagerness to learn
- •Engineering background is a plus
Education
Work Experience
1 - 2 years
Tasks
- •Help customers integrate software into their workflow
- •Provide technical support for race events
- •Research and calculate strategic race parameters
- •Merge customer feedback into product development
- •Participate in the design and testing of new features
- •Deliver actionable feedback for product evolution
- •Optimize processes for top-notch customer support
- •Leverage AI tools to enhance workflow efficiency
- •Build and maintain a comprehensive Knowledge Base
Languages
English – Business Fluent
Benefits
More Vacation Days
- •30 days paid vacation
Mentorship & Coaching
- •On-track events for personal and professional growth
- •Career growth tracks in Engineering, Product, or Tech Strategy
Learning & Development
- •Trainings and certifications
Modern Equipment
- •Access to cutting-edge tech
- •Setup support for home office
Public Transport Subsidies
- •We pay for your Deutschlandticket
Company Bike
- •Subsidy for bike, e-scooter or leasing model
Retirement Plans
- •Contributions to bAV
Snacks & Drinks
- •Fruit, snacks and drinks stocked weekly
Healthcare & Fitness
- •Subsidized gym and fitness studio
Team Events
- •Regular team events
Informal Culture
- •Fun, high-trust atmosphere
About the Company
PACETEQ
Industry
IT
Description
The company powers motorsport operations with cutting-edge software and data solutions, transforming data into competitive advantage.
- PACETEQ
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