VIAVI Solutions GmbH
Tier 3 Technical Support Engineer(m/w/x)
Full-timeOn-siteExperienced
Eningen unter Achalm
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KL
KLACustomer Support Engineer(m/w/x)
Reutlingen
Full-timeOn-siteExperienced
Description
As a Customer Support Engineer, you will engage directly with customers to ensure their complex equipment runs smoothly. This role involves troubleshooting and diagnosing issues, as well as coordinating with clients to minimize downtime while maintaining high service standards.
Let AI find the perfect jobs for you!
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Requirements
- •Certified engineer, degree from advanced technical school, or work experience of ~3 years
- •Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical, and/or electro-optical systems
- •Excellent interpersonal communication, analytical and problem solving skills
- •Great customer relations and collaboration skills within a multi-cultural environment
- •Fluency in English and German
- •Full driver’s license
- •Willingness and availability to travel up to 25%
- •Domestic and international travel is required on a regular basis
Education
Vocational certification
Work Experience
3 years
Tasks
- •Update and troubleshoot complex capital equipment
- •Diagnose and repair equipment at customer sites
- •Ensure customer satisfaction with service
- •Maintain operational quality of system equipment
- •Coordinate with customers to minimize downtime
- •Assist Installation Engineers in problem resolution
Languages
German – Business Fluent
English – Business Fluent
Benefits
Other Benefits
- •Competitive total rewards package
Company Vehicle
- •Company car or car allowance
Learning & Development
- •Extensive initial and guaranteed further training
More Vacation Days
- •30 days of vacation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KLA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KL
KLACustomer Support Engineer(m/w/x)
Reutlingen
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
As a Customer Support Engineer, you will engage directly with customers to ensure their complex equipment runs smoothly. This role involves troubleshooting and diagnosing issues, as well as coordinating with clients to minimize downtime while maintaining high service standards.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Certified engineer, degree from advanced technical school, or work experience of ~3 years
- •Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical, and/or electro-optical systems
- •Excellent interpersonal communication, analytical and problem solving skills
- •Great customer relations and collaboration skills within a multi-cultural environment
- •Fluency in English and German
- •Full driver’s license
- •Willingness and availability to travel up to 25%
- •Domestic and international travel is required on a regular basis
Education
Vocational certification
Work Experience
3 years
Tasks
- •Update and troubleshoot complex capital equipment
- •Diagnose and repair equipment at customer sites
- •Ensure customer satisfaction with service
- •Maintain operational quality of system equipment
- •Coordinate with customers to minimize downtime
- •Assist Installation Engineers in problem resolution
Languages
German – Business Fluent
English – Business Fluent
Benefits
Other Benefits
- •Competitive total rewards package
Company Vehicle
- •Company car or car allowance
Learning & Development
- •Extensive initial and guaranteed further training
More Vacation Days
- •30 days of vacation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KLA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
KLA
Industry
IT
Description
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, focusing on innovation and R&D.
Not a perfect match?
- VIAVI Solutions GmbH
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