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SAP
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Customer Success Partner Expert/Chief Expert- Integrated Toolchain(m/w/x)

Walldorf
Full-timeOn-siteSenior

Description

You will bridge the gap between strategy and execution by implementing integrated toolchains for strategic customers, ensuring their business goals translate into measurable success.

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Requirements

  • •Customer-focused professional with hands-on mindset
  • •8+ years relevant professional experience
  • •Experience in SAP Signavio, LeanIX, ALM, Tricentis, or Syniti
  • •Experience in enterprise business transformation projects
  • •Knowledge of SAP Business Transformation strategy
  • •Value-driven mindset for action assessment
  • •Open and collaborative approach
  • •Motivation for standardization and scalable delivery
  • •Flexibility and ability to adapt quickly
  • •Excellent communication skills

Education

Bachelor's degree
OR
Master's degree
OR
Doctoral / PhD

Work Experience

8 years

Tasks

  • •Identify customer-specific Integrated Toolchain use cases
  • •Drive the realization of identified use cases
  • •Track the value of implemented solution setups
  • •Engage in short and long-term customer assignments
  • •Collect customer feedback during deep dive sessions
  • •Collaborate with product teams on roadmaps
  • •Translate business strategies into technical execution
  • •Engage with Enterprise Architects and transformation leads
  • •Advise senior management and C-level executives
  • •Generate referenceable customer success stories
  • •Collaborate with internal experts and external partners

Tools & Technologies

SAP SignavioSAP LeanIXSAP Cloud ALMTricentisSynitiSAP S/4HANARISE

Languages

English – Business Fluent

Benefits

Learning & Development

  • •Constant learning
  • •Skill growth

Informal Culture

  • •Culture of inclusion

Healthcare & Fitness

  • •Focus on health and well-being

Flexible Working

  • •Flexible working models

Ergonomic Workplace

  • •Accessibility accommodations
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