NavVis
Enterprise Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
München
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NANavVis
Customer Success Manager - Scale (EMEA)(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Onboarding and supporting clients with digital factory solutions and reality capture. Consultative mindset and problem-solving skills required. 30 days PTO and EGYM Wellpass subsidy.
Requirements
- 3-5 years professional experience in Customer Success or geosystems, surveying, laser scanning
- Professional German (B2 or higher)
- Fluent English
- Consultative mindset focused on customer experience
- Curiosity and problem-solving skills
- Resourcefulness and innovation
- Ability to manage multiple priorities
- Independent problem-solving and seeking help when needed
- Approachable and reliable demeanor
- Trust-building skills with clients and teams
Tasks
- Set clients up for success
- Conduct welcome calls for new engagements
- Support clients during initial projects
- Answer client questions
- Identify and address friction points early
- Help clients get up and running confidently
- Act as a hands-on advisor
- Guide client workflows
- Share best practices with clients
- Help clients achieve better results with NavVis products
- Ensure contract renewals
- Proactively check in with clients
- Flag renewal risks early
- Collaborate with Sales on client conversations
- Identify opportunities for clients to do more
- Surface growth opportunities
- Work with the team to drive client growth
Work Experience
- 3 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Native
Benefits
Flexible Working
- Flexible working hours
- Hybrid work setup
More Vacation Days
- 30 days paid time off
Healthcare & Fitness
- EGYM Wellpass subsidy
Public Transport Subsidies
- Deutschlandticket subsidy
Other Benefits
- Visa and relocation support
Company Bike
- Bike leasing (JobRad)
Learning & Development
- Language class support
Bonuses & Incentives
- Employee referral bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NavVis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NANavVis
Customer Success Manager - Scale (EMEA)(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Onboarding and supporting clients with digital factory solutions and reality capture. Consultative mindset and problem-solving skills required. 30 days PTO and EGYM Wellpass subsidy.
Requirements
- 3-5 years professional experience in Customer Success or geosystems, surveying, laser scanning
- Professional German (B2 or higher)
- Fluent English
- Consultative mindset focused on customer experience
- Curiosity and problem-solving skills
- Resourcefulness and innovation
- Ability to manage multiple priorities
- Independent problem-solving and seeking help when needed
- Approachable and reliable demeanor
- Trust-building skills with clients and teams
Tasks
- Set clients up for success
- Conduct welcome calls for new engagements
- Support clients during initial projects
- Answer client questions
- Identify and address friction points early
- Help clients get up and running confidently
- Act as a hands-on advisor
- Guide client workflows
- Share best practices with clients
- Help clients achieve better results with NavVis products
- Ensure contract renewals
- Proactively check in with clients
- Flag renewal risks early
- Collaborate with Sales on client conversations
- Identify opportunities for clients to do more
- Surface growth opportunities
- Work with the team to drive client growth
Work Experience
- 3 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Native
Benefits
Flexible Working
- Flexible working hours
- Hybrid work setup
More Vacation Days
- 30 days paid time off
Healthcare & Fitness
- EGYM Wellpass subsidy
Public Transport Subsidies
- Deutschlandticket subsidy
Other Benefits
- Visa and relocation support
Company Bike
- Bike leasing (JobRad)
Learning & Development
- Language class support
Bonuses & Incentives
- Employee referral bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NavVis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
NavVis
Industry
IT
Description
NavVis is a global leader in reality capture and digital factory solutions, empowering organizations to make smarter decisions.
Not a perfect match?
- NavVis
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Senior Customer Success Manager(m/w/x)
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