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Customer Success Manager(m/w/x)
Primary client contact for access process digitization, consulting on combined hardware/software solutions. Two years in customer-centric role and German/English communication skills essential. International customer base.
Requirements
- Bachelor's degree in business or IT
- At least two years in customer-centric role
- Passion for process improvement
- Affinity for technology and data-driven decisions
- Excellent communication skills in German and English
Tasks
- Act as the primary contact for clients.
- Build and maintain relationships with stakeholders.
- Consult on best practices for access process digitization.
- Support and train customers on essentry configuration.
- Collaborate with internal teams to enhance customer value.
- Assist the sales team during pitches.
- Share insights with the product team for development.
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Diverse Work
- Opportunity to join a motivated team
- Collaboration with reputable international customers
Startup Environment
- Flat hierarchies and dynamic environment
Career Advancement
- Significant responsibility and growth potential
Not a perfect match?
- NavanFull-timeOn-siteSeniorBerlin
- Assent
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Customer Success Manager(m/w/x)
Primary client contact for access process digitization, consulting on combined hardware/software solutions. Two years in customer-centric role and German/English communication skills essential. International customer base.
Requirements
- Bachelor's degree in business or IT
- At least two years in customer-centric role
- Passion for process improvement
- Affinity for technology and data-driven decisions
- Excellent communication skills in German and English
Tasks
- Act as the primary contact for clients.
- Build and maintain relationships with stakeholders.
- Consult on best practices for access process digitization.
- Support and train customers on essentry configuration.
- Collaborate with internal teams to enhance customer value.
- Assist the sales team during pitches.
- Share insights with the product team for development.
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Diverse Work
- Opportunity to join a motivated team
- Collaboration with reputable international customers
Startup Environment
- Flat hierarchies and dynamic environment
Career Advancement
- Significant responsibility and growth potential
About the Company
Essentry GmbH
Industry
IT
Description
The company specializes in the digitalization of access processes, focusing on identity verification and automation using biometric technology.
Not a perfect match?
- Navan
Enterprise Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - Assent
Customer Success Manager: Program Specialist(m/w/x)
Full-timeOn-siteJuniorBerlin - CoreTylynt
Customer Success Manager (German speaking)(m/w/x)
Full-timeOn-siteExperiencedBerlin - emnify
Customer Success Manager - French Speaker(m/w/x)
Full-timeOn-siteManagementBerlin - Reonic
Technical Customer Success Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin