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Customer Success Manager(m/w/x)
Primary client contact for access process digitization, consulting on combined hardware/software solutions. Two years in customer-centric role and German/English communication skills essential. International customer base.
Requirements
- Bachelor's degree in business or IT
- At least two years in customer-centric role
- Passion for process improvement
- Affinity for technology and data-driven decisions
- Excellent communication skills in German and English
Tasks
- Act as the primary contact for clients.
- Build and maintain relationships with stakeholders.
- Consult on best practices for access process digitization.
- Support and train customers on essentry configuration.
- Collaborate with internal teams to enhance customer value.
- Assist the sales team during pitches.
- Share insights with the product team for development.
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Diverse Work
- Opportunity to join a motivated team
- Collaboration with reputable international customers
Startup Environment
- Flat hierarchies and dynamic environment
Career Advancement
- Significant responsibility and growth potential
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Customer Success Manager(m/w/x)
Primary client contact for access process digitization, consulting on combined hardware/software solutions. Two years in customer-centric role and German/English communication skills essential. International customer base.
Requirements
- Bachelor's degree in business or IT
- At least two years in customer-centric role
- Passion for process improvement
- Affinity for technology and data-driven decisions
- Excellent communication skills in German and English
Tasks
- Act as the primary contact for clients.
- Build and maintain relationships with stakeholders.
- Consult on best practices for access process digitization.
- Support and train customers on essentry configuration.
- Collaborate with internal teams to enhance customer value.
- Assist the sales team during pitches.
- Share insights with the product team for development.
Work Experience
- 2 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Diverse Work
- Opportunity to join a motivated team
- Collaboration with reputable international customers
Startup Environment
- Flat hierarchies and dynamic environment
Career Advancement
- Significant responsibility and growth potential
About the Company
Essentry GmbH
Industry
IT
Description
Essentry is a fast-growing PropTech company in Berlin. They specialize in digitizing access processes, making them easier, more secure, and efficient. Their products combine hardware and software for the highest level of user-centricity.
Not a perfect match?
- Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Full-timeOn-siteExperiencedBerlin - CoreTylynt
Customer Success Manager (German speaking)(m/w/x)
Full-timeOn-siteExperiencedBerlin - Assent
Customer Success Manager: Program Specialist(m/w/x)
Full-timeOn-siteJuniorBerlin - Navan
Enterprise Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - emnify
Customer Success Manager - French Speaker(m/w/x)
Full-timeOn-siteManagementBerlin