Adobe Systems GmbH
Named Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
München
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SEServiceNow
Customer Success Executive(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Lead post-sales transformation for public sector accounts, aligning AI-enhanced platform solutions. Trusted advisor for C-level executives essential. At AI-tech provider with 8,100+ customers, including Fortune 500®.
Requirements
- Trusted advisor for C-level executives
- Experience in enterprise SaaS transformation
- Experience leveraging AI for work processes
- Experience leading large-scale digital transformations
- Success in driving technology adoption
- C-level presence and relationship management
- 15 years in management consulting
- Ability to drive digital strategy
- Experience leading customer success teams
- Business acumen and problem-solving skills
- Experience in public-private partnerships
- Adaptability and change management skills
- Operational and execution excellence
- Customer-centric mindset for public sector
Tasks
- Lead post-sales transformation for public sector accounts
- Align platform solutions with government objectives
- Build relationships with C-level and agency leaders
- Develop integrated pre- and post-sales strategies
- Collaborate with internal teams and strategic partners
- Identify budget, procurement, and compliance risks
- Drive platform adoption and technical health
- Manage contract renewals and expansion opportunities
- Ensure high levels of agency satisfaction
- Establish feedback loops with company leadership
- Introduce innovative digital solutions for citizen services
- Define and review measurable success metrics
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- SaaS
- AI
- AI-powered automation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SEServiceNow
Customer Success Executive(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Lead post-sales transformation for public sector accounts, aligning AI-enhanced platform solutions. Trusted advisor for C-level executives essential. At AI-tech provider with 8,100+ customers, including Fortune 500®.
Requirements
- Trusted advisor for C-level executives
- Experience in enterprise SaaS transformation
- Experience leveraging AI for work processes
- Experience leading large-scale digital transformations
- Success in driving technology adoption
- C-level presence and relationship management
- 15 years in management consulting
- Ability to drive digital strategy
- Experience leading customer success teams
- Business acumen and problem-solving skills
- Experience in public-private partnerships
- Adaptability and change management skills
- Operational and execution excellence
- Customer-centric mindset for public sector
Tasks
- Lead post-sales transformation for public sector accounts
- Align platform solutions with government objectives
- Build relationships with C-level and agency leaders
- Develop integrated pre- and post-sales strategies
- Collaborate with internal teams and strategic partners
- Identify budget, procurement, and compliance risks
- Drive platform adoption and technical health
- Manage contract renewals and expansion opportunities
- Ensure high levels of agency satisfaction
- Establish feedback loops with company leadership
- Introduce innovative digital solutions for citizen services
- Define and review measurable success metrics
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- SaaS
- AI
- AI-powered automation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
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