Collins Aerospace
Customer Service Representative(m/w/x)
Full-timeOn-siteExperienced
Lübeck
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RTRTX
Customer Service Representative / Order Management(m/w/x)
Lübeck
Full-timeOn-siteExperienced
Nejo AI Summary
Managing customer orders from entry to invoicing for aerospace components, tracking status and ensuring on-time delivery. B2B experience, Incoterms knowledge, and basic export control understanding essential. Proactive customer communication on order status and billing issues.
Requirements
- Experience in business-to-business (B2B) environments
- Knowledge of Incoterms
- Basic understanding of export control and foreign trade regulations
- Proficiency in ERP systems and MS Office applications
- Experience in business-to-business (B2B) environments
- Knowledge of Incoterms
- Understanding of export control and foreign trade regulations
- Proficiency in ERP systems and MS Office applications
Tasks
- Process customer orders from entry to invoicing
- Review and maintain customer orders in the ERP system
- Ensure on-time delivery based on confirmed dates and priorities
- Track order status and proactively inform customers of changes
- Invoice customer orders and clarify billing issues
- Communicate professionally and solution-oriented with customers
- Coordinate closely with customers on order books and delivery schedules
- Collaborate with internal teams like Production, Logistics, and Finance
- Ensure compliance with Incoterms and customs regulations
- Assist in resolving delivery, shipping, and invoicing discrepancies
- Maintain customer master data and order-related information
- Contribute to the continuous improvement of customer service processes
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
Tools & Technologies
- ERP systems
- MS Office applications
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of RTX and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RTRTX
Customer Service Representative / Order Management(m/w/x)
Lübeck
Full-timeOn-siteExperienced
Nejo AI Summary
Managing customer orders from entry to invoicing for aerospace components, tracking status and ensuring on-time delivery. B2B experience, Incoterms knowledge, and basic export control understanding essential. Proactive customer communication on order status and billing issues.
Requirements
- Experience in business-to-business (B2B) environments
- Knowledge of Incoterms
- Basic understanding of export control and foreign trade regulations
- Proficiency in ERP systems and MS Office applications
- Experience in business-to-business (B2B) environments
- Knowledge of Incoterms
- Understanding of export control and foreign trade regulations
- Proficiency in ERP systems and MS Office applications
Tasks
- Process customer orders from entry to invoicing
- Review and maintain customer orders in the ERP system
- Ensure on-time delivery based on confirmed dates and priorities
- Track order status and proactively inform customers of changes
- Invoice customer orders and clarify billing issues
- Communicate professionally and solution-oriented with customers
- Coordinate closely with customers on order books and delivery schedules
- Collaborate with internal teams like Production, Logistics, and Finance
- Ensure compliance with Incoterms and customs regulations
- Assist in resolving delivery, shipping, and invoicing discrepancies
- Maintain customer master data and order-related information
- Contribute to the continuous improvement of customer service processes
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
Tools & Technologies
- ERP systems
- MS Office applications
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of RTX and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
RTX
Industry
Other
Description
The company operates in the aerospace industry, focusing on innovation and strategic project management.
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