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Customer Service Representative / Order Management(m/w/x)
Description
In this role, you will manage the entire order process, ensuring timely deliveries and effective communication with customers. Your daily responsibilities will involve collaborating with various internal teams to resolve issues and improve service quality.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in business-to-business (B2B) environments
- •Knowledge of Incoterms
- •Basic understanding of export control and foreign trade regulations
- •Proficiency in ERP systems and MS Office applications
- •Experience in business-to-business (B2B) environments
- •Knowledge of Incoterms
- •Understanding of export control and foreign trade regulations
- •Proficiency in ERP systems and MS Office applications
Work Experience
approx. 1 - 4 years
Tasks
- •Process customer orders from entry to invoicing
- •Review and maintain customer orders in the ERP system
- •Ensure on-time delivery based on confirmed dates and priorities
- •Track order status and proactively inform customers of changes
- •Invoice customer orders and clarify billing issues
- •Communicate professionally and solution-oriented with customers
- •Coordinate closely with customers on order books and delivery schedules
- •Collaborate with internal teams like Production, Logistics, and Finance
- •Ensure compliance with Incoterms and customs regulations
- •Assist in resolving delivery, shipping, and invoicing discrepancies
- •Maintain customer master data and order-related information
- •Contribute to the continuous improvement of customer service processes
Tools & Technologies
Languages
English – Business Fluent
- Collins AerospaceFull-timeOn-siteExperiencedLübeck
- Lokalboten
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Customer Service Representative / Order Management(m/w/x)
The AI Job Search Engine
Description
In this role, you will manage the entire order process, ensuring timely deliveries and effective communication with customers. Your daily responsibilities will involve collaborating with various internal teams to resolve issues and improve service quality.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in business-to-business (B2B) environments
- •Knowledge of Incoterms
- •Basic understanding of export control and foreign trade regulations
- •Proficiency in ERP systems and MS Office applications
- •Experience in business-to-business (B2B) environments
- •Knowledge of Incoterms
- •Understanding of export control and foreign trade regulations
- •Proficiency in ERP systems and MS Office applications
Work Experience
approx. 1 - 4 years
Tasks
- •Process customer orders from entry to invoicing
- •Review and maintain customer orders in the ERP system
- •Ensure on-time delivery based on confirmed dates and priorities
- •Track order status and proactively inform customers of changes
- •Invoice customer orders and clarify billing issues
- •Communicate professionally and solution-oriented with customers
- •Coordinate closely with customers on order books and delivery schedules
- •Collaborate with internal teams like Production, Logistics, and Finance
- •Ensure compliance with Incoterms and customs regulations
- •Assist in resolving delivery, shipping, and invoicing discrepancies
- •Maintain customer master data and order-related information
- •Contribute to the continuous improvement of customer service processes
Tools & Technologies
Languages
English – Business Fluent
About the Company
RTX
Industry
Other
Description
The company operates in the aerospace industry, focusing on innovation and strategic project management.
- Collins Aerospace
Customer Service Representative(m/w/x)
Full-timeOn-siteExperiencedLübeck - Lokalboten
Mitarbeiterin Kundenservice(m/w/x)
Full-timeOn-siteExperiencedLübeck - Collins Aerospace
Material Planner/Dispatcher(m/w/x)
Full-timeOn-siteExperiencedLübeck - GEL Express Logistik GmbH
Kfm. Mitarbeiter im Kundenservice(m/w/x)
Full-timeOn-siteExperiencedLübeck - RTX
Material Planner(m/w/x)
Full-timeOn-siteExperiencedLübeck