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Customer Insights Analyst Intern(m/w/x)
Description
In this internship, you will analyze customer data to uncover insights that drive loyalty and retention. By collaborating across teams and translating your findings into strategic recommendations, you will play a key role in shaping the customer retention strategy.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's, Master's, or Ph.D. in Data Science, Econometrics, or Statistics
- •Basic knowledge in SQL and experience building statistical models in Python or R
- •Proactive problem-solving skills and curiosity
- •Excellent communication skills for presenting complex information
Education
Tasks
- •Use causal inference to identify root causes of churn
- •Distinguish between correlation and causation in customer data
- •Analyze data to understand why customers stay or leave
- •Collaborate across Operations, Revenue, and Pricing teams
- •Connect operational performance to customer loyalty
- •Quantify the economic impact of retention drivers
- •Guide investment decisions based on financial returns
- •Translate complex analyses into clear strategic narratives
- •Present actionable recommendations to senior leadership
Tools & Technologies
Languages
English – Business Fluent
Benefits
Healthcare & Fitness
- •Discount on Urban Sports Club membership
Retirement Plans
- •Company pension options
Learning & Development
- •Unlimited access to e-learning platform
Corporate Discounts
- •Online discounts with Corporate Benefits
- •Discount on personal Flink orders
Informal Culture
- •Dog-friendly office
- FlinkFull-timeOn-siteExperiencedBerlin
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Customer Insights Analyst Intern(m/w/x)
The AI Job Search Engine
Description
In this internship, you will analyze customer data to uncover insights that drive loyalty and retention. By collaborating across teams and translating your findings into strategic recommendations, you will play a key role in shaping the customer retention strategy.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's, Master's, or Ph.D. in Data Science, Econometrics, or Statistics
- •Basic knowledge in SQL and experience building statistical models in Python or R
- •Proactive problem-solving skills and curiosity
- •Excellent communication skills for presenting complex information
Education
Tasks
- •Use causal inference to identify root causes of churn
- •Distinguish between correlation and causation in customer data
- •Analyze data to understand why customers stay or leave
- •Collaborate across Operations, Revenue, and Pricing teams
- •Connect operational performance to customer loyalty
- •Quantify the economic impact of retention drivers
- •Guide investment decisions based on financial returns
- •Translate complex analyses into clear strategic narratives
- •Present actionable recommendations to senior leadership
Tools & Technologies
Languages
English – Business Fluent
Benefits
Healthcare & Fitness
- •Discount on Urban Sports Club membership
Retirement Plans
- •Company pension options
Learning & Development
- •Unlimited access to e-learning platform
Corporate Discounts
- •Online discounts with Corporate Benefits
- •Discount on personal Flink orders
Informal Culture
- •Dog-friendly office
About the Company
Flink
Industry
Retail
Description
The company is the leading quick commerce player in Europe, delivering groceries through an app in minutes with a focus on sustainability.
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