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Circus SE
2mo ago

Customer Experience & Operations Associate(m/w/x)

Düsseldorf
Full-timeOn-siteExperienced
AI/ML

Description

In this role, you will ensure the smooth operation of a robotic kitchen while providing exceptional service. Your day will involve monitoring systems, addressing customer inquiries, and collaborating with teams to enhance performance and quality.

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Requirements

  • •Problem-solving mindset
  • •Willingness to learn basic technical troubleshooting
  • •Pride in providing excellent customer service
  • •Hands-on approach
  • •Prior experience in hospitality, food operations, or tech-enabled service environments
  • •Reliability and adaptability
  • •Strong communication skills in English and German
  • •Background or interest in robotics, automation, or food technology
  • •Experience in customer-facing or field-based technical support roles
  • •Enthusiasm for learning in a fast-paced, innovative environment

Work Experience

approx. 1 - 4 years

Tasks

  • •Monitor robotic kitchen system performance
  • •Take immediate action on irregularities
  • •Maintain kitchen cleanliness and organization
  • •Ensure food prep readiness according to hygiene standards
  • •Conduct quality checks and assurance
  • •Handle customer inquiries with empathy and clarity
  • •Provide action-oriented follow-through on customer issues
  • •Share feedback for continuous process improvement
  • •Collaborate with technical teams to enhance kitchen reliability
  • •Oversee operational readiness from ingredient delivery to meal presentation

Languages

English – Business Fluent

German – Business Fluent

Benefits

Additional Allowances

  • •50€ monthly mobility budget

Public Transport Subsidies

  • •Subsidized Dance Mobility subscription

Corporate Discounts

  • •Discounted Urban Sports Club membership

Other Benefits

  • •Wellhub options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Circus SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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