The AI Job Search Engine
Customer Experience & Operations Associate(m/w/x)
Description
In this role, you will ensure the smooth operation of a robotic kitchen while providing exceptional service. Your day will involve monitoring systems, addressing customer inquiries, and collaborating with teams to enhance performance and quality.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Problem-solving mindset
- •Willingness to learn basic technical troubleshooting
- •Pride in providing excellent customer service
- •Hands-on approach
- •Prior experience in hospitality, food operations, or tech-enabled service environments
- •Reliability and adaptability
- •Strong communication skills in English and German
- •Background or interest in robotics, automation, or food technology
- •Experience in customer-facing or field-based technical support roles
- •Enthusiasm for learning in a fast-paced, innovative environment
Work Experience
approx. 1 - 4 years
Tasks
- •Monitor robotic kitchen system performance
- •Take immediate action on irregularities
- •Maintain kitchen cleanliness and organization
- •Ensure food prep readiness according to hygiene standards
- •Conduct quality checks and assurance
- •Handle customer inquiries with empathy and clarity
- •Provide action-oriented follow-through on customer issues
- •Share feedback for continuous process improvement
- •Collaborate with technical teams to enhance kitchen reliability
- •Oversee operational readiness from ingredient delivery to meal presentation
Languages
English – Business Fluent
German – Business Fluent
Benefits
Additional Allowances
- •50€ monthly mobility budget
Public Transport Subsidies
- •Subsidized Dance Mobility subscription
Corporate Discounts
- •Discounted Urban Sports Club membership
Other Benefits
- •Wellhub options
- Circus SEFull-timeOn-siteExperiencedDüsseldorf, Köln, Bonn
- Circus SE
Client Success Associate – Food Robotics Operations(m/w/x)
Full-timeOn-siteExperiencedDüsseldorf - Circus SE
Client Success Manager – Food Robotics Operations(m/w/x)
Full-timeOn-siteExperiencedKöln, Düsseldorf, Bonn - Circus SE
Working Student – Food Robotics Operations(m/w/x)
Full-time/Part-timeWorking StudentOn-siteDüsseldorf - Circus SE
Werkstudent – Food Robotics Operations(m/w/x)
Full-time/Part-timeWorking StudentOn-siteDüsseldorf
Customer Experience & Operations Associate(m/w/x)
The AI Job Search Engine
Description
In this role, you will ensure the smooth operation of a robotic kitchen while providing exceptional service. Your day will involve monitoring systems, addressing customer inquiries, and collaborating with teams to enhance performance and quality.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Problem-solving mindset
- •Willingness to learn basic technical troubleshooting
- •Pride in providing excellent customer service
- •Hands-on approach
- •Prior experience in hospitality, food operations, or tech-enabled service environments
- •Reliability and adaptability
- •Strong communication skills in English and German
- •Background or interest in robotics, automation, or food technology
- •Experience in customer-facing or field-based technical support roles
- •Enthusiasm for learning in a fast-paced, innovative environment
Work Experience
approx. 1 - 4 years
Tasks
- •Monitor robotic kitchen system performance
- •Take immediate action on irregularities
- •Maintain kitchen cleanliness and organization
- •Ensure food prep readiness according to hygiene standards
- •Conduct quality checks and assurance
- •Handle customer inquiries with empathy and clarity
- •Provide action-oriented follow-through on customer issues
- •Share feedback for continuous process improvement
- •Collaborate with technical teams to enhance kitchen reliability
- •Oversee operational readiness from ingredient delivery to meal presentation
Languages
English – Business Fluent
German – Business Fluent
Benefits
Additional Allowances
- •50€ monthly mobility budget
Public Transport Subsidies
- •Subsidized Dance Mobility subscription
Corporate Discounts
- •Discounted Urban Sports Club membership
Other Benefits
- •Wellhub options
About the Company
Circus SE
Industry
Food
Description
The company is redefining food with autonomous kitchens powered by robotics and AI, focusing on seamless automation in food production.
- Circus SE
Operations Associate – Food Robotics Operations(m/w/x)
Full-timeOn-siteExperiencedDüsseldorf, Köln, Bonn - Circus SE
Client Success Associate – Food Robotics Operations(m/w/x)
Full-timeOn-siteExperiencedDüsseldorf - Circus SE
Client Success Manager – Food Robotics Operations(m/w/x)
Full-timeOn-siteExperiencedKöln, Düsseldorf, Bonn - Circus SE
Working Student – Food Robotics Operations(m/w/x)
Full-time/Part-timeWorking StudentOn-siteDüsseldorf - Circus SE
Werkstudent – Food Robotics Operations(m/w/x)
Full-time/Part-timeWorking StudentOn-siteDüsseldorf