Digital Charging Solutions GmbH
Product Manager Customer Communication(m/w/x)
Full-timeWith HomeofficeExperienced
München
from 100,000 / year
New Job?Nejo!
Your personal AI career agent
DIDigital Charging Solutions GmbH
Customer Communication Strategist(m/w/x)
München
Full-timeWith Home OfficeExperienced
Green Job
Nejo AI Summary
Designing customer communication roadmaps and influencing new tech landscapes. Several years of B2C experience in CRM or content strategy required. Monthly mobility budget, personal development budget.
Requirements
- Several years of experience in customer communication, CRM, content strategy, or similar B2C role
- Proven track record of improving customer communication programs
- Outstanding written and verbal communication skills
- Strong process design skills for complex workflows
- Hands-on, can-do mindset with focus on outcomes
- Solid experience with customer communication or messaging platforms
- Strategic thinker with roadmap ownership and prioritization skills
- Comfortable collaborating with IT and engineering stakeholders
- Understanding of system connections and technical discussions
- Pragmatic, structured, and comfortable with end-to-end ownership
Tasks
- Own end-to-end customer communication strategy and roadmap
- Influence design of new communication technology landscape
- Collaborate with IT and Product on technology solutions
- Establish governance and quality standards for customer communication
- Ensure recipient targeting and testing readiness
- Execute compliant send-out of customer communications
- Align transactional and marketing communication with CRM
- Define and maintain lifecycle-based content and brand standards
- Design scalable communication processes for business growth
- Lead cross-functional alignment across departments
- Maintain consistent and high-quality communication execution
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- CRM
- customer communication platforms
- messaging platforms
Benefits
Healthcare & Fitness
- Subsidized gym membership
Free or Subsidized Food
- Subsidized office lunch
Additional Allowances
- Personal development budget
- Monthly mobility budget
Team Events
- Offsite events
- Team events
Modern Office
- Modern offices
- Sunny offices
Flexible Working
- 2 days home office per week
Snacks & Drinks
- Free coffee and tea
- Fresh fruits
Informal Culture
- Dog-friendly office environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Digital Charging Solutions GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Digital Charging Solutions GmbH
Campaigns & CRM Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - MediaMarktSaturn
Senior Specialist Customer Strategy & Personalization(m/w/x)
Full-timeWith HomeofficeManagementMünchen, Ingolstadt - Exaring AG
Senior CRM Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen
DIDigital Charging Solutions GmbH
Customer Communication Strategist(m/w/x)
München
Full-timeWith Home OfficeExperienced
Green Job
Nejo AI Summary
Designing customer communication roadmaps and influencing new tech landscapes. Several years of B2C experience in CRM or content strategy required. Monthly mobility budget, personal development budget.
Requirements
- Several years of experience in customer communication, CRM, content strategy, or similar B2C role
- Proven track record of improving customer communication programs
- Outstanding written and verbal communication skills
- Strong process design skills for complex workflows
- Hands-on, can-do mindset with focus on outcomes
- Solid experience with customer communication or messaging platforms
- Strategic thinker with roadmap ownership and prioritization skills
- Comfortable collaborating with IT and engineering stakeholders
- Understanding of system connections and technical discussions
- Pragmatic, structured, and comfortable with end-to-end ownership
Tasks
- Own end-to-end customer communication strategy and roadmap
- Influence design of new communication technology landscape
- Collaborate with IT and Product on technology solutions
- Establish governance and quality standards for customer communication
- Ensure recipient targeting and testing readiness
- Execute compliant send-out of customer communications
- Align transactional and marketing communication with CRM
- Define and maintain lifecycle-based content and brand standards
- Design scalable communication processes for business growth
- Lead cross-functional alignment across departments
- Maintain consistent and high-quality communication execution
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- CRM
- customer communication platforms
- messaging platforms
Benefits
Healthcare & Fitness
- Subsidized gym membership
Free or Subsidized Food
- Subsidized office lunch
Additional Allowances
- Personal development budget
- Monthly mobility budget
Team Events
- Offsite events
- Team events
Modern Office
- Modern offices
- Sunny offices
Flexible Working
- 2 days home office per week
Snacks & Drinks
- Free coffee and tea
- Fresh fruits
Informal Culture
- Dog-friendly office environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Digital Charging Solutions GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Digital Charging Solutions GmbH
Industry
Automotive
Description
Das Unternehmen entwickelt zukunftsorientierte und nachhaltige Produkte und Dienstleistungen im Bereich E-Mobilität.
Not a perfect match?
- Digital Charging Solutions GmbH
Product Manager Customer Communication(m/w/x)
Full-timeWith HomeofficeExperiencedMünchenfrom 100,000 / year - Digital Charging Solutions GmbH
Campaigns & CRM Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - MediaMarktSaturn
Senior Specialist Customer Strategy & Personalization(m/w/x)
Full-timeWith HomeofficeManagementMünchen, Ingolstadt - Exaring AG
Senior CRM Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen