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Customer Account Manager(m/w/x)
Customer account management for aviation spare parts and services, with on-site customer visits at a family business. Engineering, business, or technical degree and aviation industry experience preferred. 30 days vacation.
Requirements
- Degree in engineering, business, or technical field
- Several years of professional experience, ideally in aviation industry
- Enjoyment of working in an international, fast-growing environment
- Team-oriented mindset and positive, hands-on attitude
- Familiarity with SAP
- Independent working style and willingness to take on responsibility
- Excellent command of English, both written and spoken
Tasks
- Manage key customer service accounts
- Coordinate end-to-end management with the logistics support team for spare parts and services
- Maintain regular contact with customers through conference calls and on-site visits
- Handle order changes and customer complaints
- Monitor invoicing and contract fulfillment for customer orders
- Sell new products, upgrades, and technical support opportunities
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- SAP
Benefits
More Vacation Days
- 30 days of vacation
Retirement Plans
- Company pension plan
Job Security
- Secure workplace
Family Support
- Work-life balance
Informal Culture
- Relaxed work atmosphere
Not a perfect match?
- GROB AIRCRAFT SEFull-timeOn-siteExperiencedTussenhausen
- GROB AIRCRAFT SE
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Customer Account Manager(m/w/x)
Customer account management for aviation spare parts and services, with on-site customer visits at a family business. Engineering, business, or technical degree and aviation industry experience preferred. 30 days vacation.
Requirements
- Degree in engineering, business, or technical field
- Several years of professional experience, ideally in aviation industry
- Enjoyment of working in an international, fast-growing environment
- Team-oriented mindset and positive, hands-on attitude
- Familiarity with SAP
- Independent working style and willingness to take on responsibility
- Excellent command of English, both written and spoken
Tasks
- Manage key customer service accounts
- Coordinate end-to-end management with the logistics support team for spare parts and services
- Maintain regular contact with customers through conference calls and on-site visits
- Handle order changes and customer complaints
- Monitor invoicing and contract fulfillment for customer orders
- Sell new products, upgrades, and technical support opportunities
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- SAP
Benefits
More Vacation Days
- 30 days of vacation
Retirement Plans
- Company pension plan
Job Security
- Secure workplace
Family Support
- Work-life balance
Informal Culture
- Relaxed work atmosphere
About the Company
GROB AIRCRAFT SE
Industry
Other
Description
Das Unternehmen ist ein dynamisches Familienunternehmen mit kurzen Entscheidungswegen und offenen Türen.
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