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CHCHEP Deutschland GmbH

Coordinator, Retail Accounts(m/w/x)

Köln
Full-timeWith Home OfficeJunior

Data quality management and B2B relationship building for a global pallet and container pooler. Commercial vocational training or retail experience required. 30 days vacation and workation options.

Requirements

  • Abgeschlossene kaufmännische Ausbildung oder idealerweise LEH-Erfahrung
  • Studium von Vorteil
  • Erste B2B Kundendienst-Erfahrung wünschenswert
  • Teamfähigkeit und gegenseitige Unterstützung
  • Hohes Maß an Kundenorientierung
  • Gute analytische Fähigkeiten und Zahlenverständnis
  • Sehr gute Kommunikationsfähigkeiten
  • Gute MS Office Kenntnisse
  • Fließendes Deutsch und gutes Englisch
  • Account Management und Customer Engagement
  • Data Analytics und Root Cause Analysis

Tasks

  • Handle customer inquiries with a focus on service excellence
  • Build proactive relationships with customers
  • Analyze customer data irregularities
  • Implement measures to improve data quality
  • Critically review and optimize existing processes
  • Monitor customer KPIs and key metrics
  • Support internal and centrally managed inquiries
  • Monitor and support external call centers

Education

  • Vocational certificationOR
  • Currently in higher education

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • MS Office
  • Salesforce
  • SAP

Benefits

Competitive Pay

  • Wettbewerbsfähiges Gehalt
  • Globales Brambles-Aktienprogramm

Bonuses & Incentives

  • Jährliche Bonuszahlung

Flexible Working

  • Flexibles Hybrid-Arbeitsmodell

Workation & Sabbatical

  • Workation Optionen

More Vacation Days

  • 30 Tage Jahresurlaub
  • 3,5 zusätzliche arbeitsfreie Tage

Retirement Plans

  • Betriebliche Altersvorsorge

Public Transport Subsidies

  • 50% Fahrtkostenzuschuss

Purpose-Driven Work

  • 3 Tage Volunteering

Company Bike

  • Company Bike

Childcare

  • Kinderbetreuungszuschuss

Healthcare & Fitness

  • Urban Sports Club

Corporate Discounts

  • Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CHEP Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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