CHEP Deutschland GmbH
Coordinator, Retail Accounts(m/w/x)
Full-timeWith HomeofficeJunior
Köln
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CHCHEP Deutschland GmbH
Coordinator Customer, Commercial Office(m/w/x)
Köln
Full-timeWith Home OfficeJunior
Nejo AI Summary
Managing customer accounts, evaluating KPIs, and conducting inventory audits for a share-and-reuse business model. First customer support experience, ideally in an international setting, needed. Workation options, 30 days vacation, 3.5 extra days off, global stock program.
Requirements
- First experience in customer support, ideally in an international environment
- Strong customer orientation with friendly and competent demeanor towards customers
- Excellent communication skills (written & verbal)
- Quick understanding of business cases and finding solutions for customer satisfaction and KPI improvement
- High level of responsibility and proactive work
- Very good structured, process- and result-oriented work style
- Strong analytical skills
- Teamwork skills
- MS Office, SAP, CRM (desirable)
- Fluent in German and English
Tasks
- Respond to customer inquiries regarding billing explanations
- Manage account setup and monitor payment behavior
- Conduct monthly account reviews and implement optimization measures
- Evaluate KPIs and initiate improvement actions
- Plan and conduct inventory audits, analyze results, and negotiate findings
- Process incoming requests and forward them to the appropriate account executive
- Collaborate closely with various internal teams
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
- CRM
Benefits
Flexible Working
- Flexibles Hybrid-Arbeitsmodell
Workation & Sabbatical
- Workation Optionen
More Vacation Days
- 30 Tage Jahresurlaub
- 3,5 zusätzliche arbeitsfreie Tage
Competitive Pay
- Teilnahme am globalen Brambles-Aktienprogramm
Retirement Plans
- Betriebliche Altersvorsorge
Public Transport Subsidies
- 50% Fahrtkostenzuschuss
Purpose-Driven Work
- 3 Tage für freiwillige Projekte
Company Bike
- Company Bike
Additional Allowances
- Kinderbetreuungszuschuss
Healthcare & Fitness
- Urban Sports Club
Corporate Discounts
- Vergünstigungen durch Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CHEP Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CHCHEP Deutschland GmbH
Coordinator Customer, Commercial Office(m/w/x)
Köln
Full-timeWith Home OfficeJunior
Nejo AI Summary
Managing customer accounts, evaluating KPIs, and conducting inventory audits for a share-and-reuse business model. First customer support experience, ideally in an international setting, needed. Workation options, 30 days vacation, 3.5 extra days off, global stock program.
Requirements
- First experience in customer support, ideally in an international environment
- Strong customer orientation with friendly and competent demeanor towards customers
- Excellent communication skills (written & verbal)
- Quick understanding of business cases and finding solutions for customer satisfaction and KPI improvement
- High level of responsibility and proactive work
- Very good structured, process- and result-oriented work style
- Strong analytical skills
- Teamwork skills
- MS Office, SAP, CRM (desirable)
- Fluent in German and English
Tasks
- Respond to customer inquiries regarding billing explanations
- Manage account setup and monitor payment behavior
- Conduct monthly account reviews and implement optimization measures
- Evaluate KPIs and initiate improvement actions
- Plan and conduct inventory audits, analyze results, and negotiate findings
- Process incoming requests and forward them to the appropriate account executive
- Collaborate closely with various internal teams
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- SAP
- CRM
Benefits
Flexible Working
- Flexibles Hybrid-Arbeitsmodell
Workation & Sabbatical
- Workation Optionen
More Vacation Days
- 30 Tage Jahresurlaub
- 3,5 zusätzliche arbeitsfreie Tage
Competitive Pay
- Teilnahme am globalen Brambles-Aktienprogramm
Retirement Plans
- Betriebliche Altersvorsorge
Public Transport Subsidies
- 50% Fahrtkostenzuschuss
Purpose-Driven Work
- 3 Tage für freiwillige Projekte
Company Bike
- Company Bike
Additional Allowances
- Kinderbetreuungszuschuss
Healthcare & Fitness
- Urban Sports Club
Corporate Discounts
- Vergünstigungen durch Corporate Benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CHEP Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
CHEP Deutschland GmbH
Industry
Logistics
Description
The company helps move goods efficiently and sustainably through a share-and-reuse business model.
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