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SASalesforce

Consumption Lead(m/w/x)

Frankfurt am Main
Full-timeOn-siteSenior
AI/ML
Data Science

Post-sale technical implementation and architectural mentorship for Data Cloud integration at global CRM provider. Expert-level C-suite relationship management and full-stack solutioning skills required. Flexible work location, comprehensive accessibility and inclusion initiatives.

Requirements

  • Experience in customer-facing solutioning
  • Full-stack technical qualifications and C-Level relationship experience
  • C-level conversation and objection handling skills
  • Success as a trusted advisor
  • Experience driving customer success in large organizations
  • Deep understanding of industry-specific use cases
  • Persuasive communication and interpersonal skills
  • Up-to-date knowledge of emerging technologies
  • Self-starting demeanor and remote collaboration ability
  • Dedication to data ethics and privacy
  • Hands-on experience building 0-1 products
  • Excellent work-shopping and whiteboarding skills
  • Degree or equivalent relevant experience
  • Technical knowledge of Salesforce platform and Martech
  • Proficiency in modern cloud data platforms

Tasks

  • Accelerate Data Cloud consumption and ROI
  • Lead post-sale technical implementation for Data Cloud
  • Develop and implement technology strategies
  • Provide architectural mentorship for system integration
  • Manage executive relationships and partnerships
  • Craft and implement customer consumption plans
  • Coordinate across multiple internal selling teams
  • Drive onboarding and enablement for workloads
  • Leverage cross-functional resources for complex tasks
  • Create points-of-view on accelerating use cases
  • Liaise with Product and Engineering teams
  • Report on KPIs and customer health
  • Develop mutual success plans with customers
  • Provide technical accountability for complex accounts
  • Evangelize Salesforce Data Cloud capabilities
  • Assess customer goals and provide recommendations
  • Guide discovery conversations to identify client needs
  • Advise on org strategy and governance
  • Apply platform features to business priorities
  • Identify risks and build mitigation plans
  • Produce comprehensive adoption and enablement paths
  • Identify customer business challenges and growth potential
  • Cultivate relationships with IT and business leadership
  • Network within accounts to support customer goals
  • Recommend additional Salesforce services and advisory guides
  • Communicate technical product changes and updates
  • Advocate for features via customer feedback
  • Collaborate with sales and field engineering teams

Work Experience

approx. 4 - 6 years

Education

Bachelor's degree

Languages

EnglishBusiness Fluent

Tools & Technologies

CRMSalesforceSalesforce Marketing CloudSnowflakeDatabricksBig QueryRedShiftTableauLookerPower BIDataFramespandasPythonRJupyter Notebooks

Benefits

Flexible Working

  • Flexible work location

Other Benefits

  • Reasonable accommodations
  • Accessibility and inclusion initiatives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Salesforce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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