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CECelonis

Client Value Partner - Manufacturing / Automotive(m/w/x)

München
Full-timeWith Home OfficeSenior
AI/ML

Driving process intelligence adoption with AI for manufacturing/automotive clients. 10+ years customer success or strategy consulting experience required. Company equity, generous PTO.

Requirements

  • Minimum 10 years relevant customer success, strategy consulting, or related experience in Manufacturing/Automotive
  • Strong experience driving large scale transformation programs, process re-engineering, and implementations
  • Experience with AI-based transformation (strong plus)
  • Deep exposure and experience with successful change management practices
  • Ability to navigate large global organizations with persuasive power
  • Knows how to work with internal resources to design, pitch, and sell opportunities
  • Natural and consultative approach when engaging with senior executives
  • Strong team player inspiring with patient, entrepreneurial leadership
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills to translate Celonis use cases into customer business landscape
  • Self-motivated, proactive team player
  • Able to thrive in fast-paced, collaborative, ambiguous environments with stakeholders

Tasks

  • Lead customer success as the accountable lead
  • Act as a trusted advisor to strategic customers
  • Engage C-level executives to define long-term vision
  • Mobilize necessary Celonis resources
  • Drive measurable business impact across processes
  • Accelerate platform adoption
  • Champion transformational initiatives
  • Foster innovation and strategic change
  • Develop and maintain strong stakeholder relationships
  • Embed Celonis into strategic objectives
  • Ensure engagements are properly staffed
  • Mentor customers on organization design
  • Mentor and coach team members
  • Provide feedback on team performance
  • Manage the end-to-end customer value journey
  • Influence key customer stakeholders
  • Establish Celonis program roadmap and value plans
  • Resolve customer escalations
  • Orchestrate internal teams efficiently
  • Internalize customer strategy and targets
  • Drive Celonis delivery alignment
  • Support customers in solving business-critical problems
  • Drive value realization and adoption
  • Ensure high-quality project completion
  • Meet usage and adoption targets
  • Organize and lead customer advisory boards
  • Gather insights to improve products and services
  • Act as the voice of the customer internally
  • Collaborate on advocacy strategies
  • Drive customer presence at key events
  • Serve as a Celonis leader at conferences
  • Contribute to playbooks and resources

Work Experience

  • 10 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Celonis

Benefits

More Vacation Days

  • Generous PTO

Flexible Working

  • Hybrid working options

Competitive Pay

  • Company equity

Generous Parental Leave

  • Extensive parental leave

Purpose-Driven Work

  • Dedicated volunteer days

Healthcare & Fitness

  • Gym subsidies

Mental Health Support

  • Counseling
  • Well-being programs

Other Benefits

  • Inclusion and belonging programs

Startup Environment

  • Autonomous teams
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celonis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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