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Client Operations Representative(m/w/x)
Onboarding and supporting merchants for omnichannel payment acceptance at Europe's first Tech Bank. Strong presentation and collaboration skills required. Performance bonus and company health insurance.
Requirements
- Monitoring and analyzing account performance
- Interest in technology and payments expertise
- Identifying customer technical and commercial requirements
- Strong presentation skills (phone/video)
- Collaboration skills and ability to work with diverse people
- Fluent German
- Business level English
Tasks
- Assess and assign incoming leads
- Manage merchant onboarding and payment setup
- Promote company services to potential merchants
- Monitor active merchants post-activation
- Support internal departments for system use
- Enter and maintain client information
- Monitor and analyze account performance
- Collaborate with internal teams for service delivery
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Bonuses & Incentives
- Bonus payment based on performance
Healthcare & Fitness
- Company health insurance
Career Advancement
- Career development opportunities
Informal Culture
- Work with a highly motivated team
Startup Environment
- Dynamic and fast-paced environment
Not a perfect match?
- Viva.comFull-timeOn-siteSeniorBerlin
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Client Operations Representative(m/w/x)
Onboarding and supporting merchants for omnichannel payment acceptance at Europe's first Tech Bank. Strong presentation and collaboration skills required. Performance bonus and company health insurance.
Requirements
- Monitoring and analyzing account performance
- Interest in technology and payments expertise
- Identifying customer technical and commercial requirements
- Strong presentation skills (phone/video)
- Collaboration skills and ability to work with diverse people
- Fluent German
- Business level English
Tasks
- Assess and assign incoming leads
- Manage merchant onboarding and payment setup
- Promote company services to potential merchants
- Monitor active merchants post-activation
- Support internal departments for system use
- Enter and maintain client information
- Monitor and analyze account performance
- Collaborate with internal teams for service delivery
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Bonuses & Incentives
- Bonus payment based on performance
Healthcare & Fitness
- Company health insurance
Career Advancement
- Career development opportunities
Informal Culture
- Work with a highly motivated team
Startup Environment
- Dynamic and fast-paced environment
About the Company
Viva.com
Industry
FinancialServices
Description
Viva.com is Europe's first Tech Bank for businesses, revolutionizing omnichannel payment acceptance with card issuing, loans, and deposit accounts. It pioneers Tap on Any Device technology and leads the transition to All-in-One business solutions.
Not a perfect match?
- Viva.com
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