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QUquantilope

Client Development Manager(m/w/x)

Hamburg
from 35,000 - 45,000 / year
Full-timeWith Home OfficeExperienced

Managing 25-30 corporate accounts for consumer research automation. 3+ years in Market Research, ResearchTech, or SaaS account management required. Work abroad for up to 6 weeks annually.

Requirements

  • 3+ years experience in Market Research, ResearchTech, or SaaS Account Management
  • Partnering with Consumer Insights or Market Research professionals
  • Proactive mindset focused on account health
  • Motivated by hitting retention KPIs
  • Preventing churn through early intervention
  • Curious mindset
  • Eager to adopt new AI-driven features
  • Guiding clients on AI research enhancement
  • Pulling in supporting teams to solve client challenges
  • Connecting business needs to internal resources
  • High attention to detail
  • Sense of urgency in problem-solving
  • Self-starter
  • Hands-on approach
  • Providing immediate impact
  • Eagerness to expand skills through feedback
  • Business Proficiency in German
  • Business Proficiency in English

Tasks

  • Manage a portfolio of 25-30 Corporate & Enterprise accounts
  • Drive deep platform adoption for DIY and service-supported clients
  • Ensure stakeholders realize the full potential of quantilope’s technology
  • Lead account renewals and identify upsell opportunities
  • Collaborate with senior peers on complex negotiations
  • Leverage internal support functions for client success
  • Partner with Customer Solutions Consulting for adoption strategies
  • Work with Research Enablement & Support for technical guidance
  • Coordinate with Research Consulting to provide extra capacity
  • Co-develop proactive partnership plans with clients
  • Conduct high-level business reviews with key stakeholders
  • Present new platform capabilities, including AI-driven innovations

Work Experience

  • 2 - 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • AI-driven features

Benefits

Workation & Sabbatical

  • Flexible PTO
  • Work abroad for up to 6 weeks per year

Flexible Working

  • Flexible working hours
  • Remote/hybrid opportunities

Learning & Development

  • Dedicated learning budget
  • Company-wide workshops

Healthcare & Fitness

  • Private Health Insurance

Retirement Plans

  • Pension plan options

Mental Health Support

  • Support of certified mental health first aiders
  • Quantiwell days (global mental health days)

Team Events

  • Team offsites
  • Summer parties
  • Holiday parties
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of quantilope and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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