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SUSumUp

Business Operations Manager(m/w/x)

Berlin
Full-timeOn-site

Monitoring merchant care performance dashboards and identifying process inefficiencies for fintech products. Strong analytical mindset and Excel/Sheets data experience required. Annual L&D budget of €2,000, virtual stock options.

Requirements

  • Excel or Google Sheets data experience (formulas, reporting, manipulation)
  • Strong analytical mindset (spot trends, translate to recommendations)
  • Clear, structured communication (explain operational concepts to non-technical colleagues)
  • English fluency (written and spoken)
  • Managing multiple tasks in fast-paced environment (independent action vs. escalation)

Tasks

  • Monitor Merchant Care performance dashboards
  • Maintain clear operational insights from data
  • Support small-to-medium projects end-to-end
  • Collaborate with Revenue Operations, Data, and CRM Operations
  • Identify process inefficiencies
  • Contribute ideas for operational improvements
  • Prepare structured reporting and analysis
  • Support decision-making by Merchant Care leadership
  • Work closely with external business process partners
  • Ensure alignment on operational goals

Education

  • High school diploma

Languages

  • EnglishNative

Tools & Technologies

  • Excel
  • Google Sheets

Benefits

Learning & Development

  • Annual L&D budget of €2,000

Retirement Plans

  • Corporate pension scheme with 20% match

Other Benefits

  • Work with global teams on fintech products

Informal Culture

  • Diversity and Inclusion commitment

Competitive Pay

  • Virtual Stock Option programme

More Vacation Days

  • 28 days paid leave plus public holidays

Healthcare & Fitness

  • Urban Sports Club subsidy

Childcare

  • Kita placement assistance

Free or Subsidized Food

  • Subsidised office lunches

Workation & Sabbatical

  • 1-month sabbatical after 3 years

Bonuses & Incentives

  • Referral Bonus
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SumUp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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