Avaloq
Business Analyst Web and Mobile Banking(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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AVAvaloq
Business Analyst Production Support – Client Lifecycle Management (CLM)(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Production support for Avaloq CLM platform, resolving incidents and monitoring application availability. Avaloq Core & Front Platform knowledge with certification required. Hybrid working, flexible hours.
Requirements
- Proven track record in similar role
- ITIL Incident, Problem, Change process knowledge
- Technical degree in IT or business
- Full professional fluency in English and German
- Avaloq Core & Front Platform knowledge with certification
- SQL and basic Oracle DB knowledge
- Knowledge of payments, trading, or regulatory reporting
Tasks
- Interact with clients to ensure service delivery
- Analyze customer requirements
- Solve incidents and issues in the production environment
- Monitor application availability
- Follow incident management process end-to-end
- Triage incidents
- Conduct impact analysis
- Troubleshoot issues
- Coordinate with other teams
- Perform high-level analysis of new client requirements
- Consolidate new client requirements
- Support development team by translating business requirements into technical requirements
- Coordinate and support UAT
- Manage end users' expectations
- Manage expectations of other stakeholders
- Onboard new bank services in service delivery
- Contribute new ideas to improve service quality
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- ITIL
- Avaloq Core Platform
- Avaloq Front Platform
- SQL
- Oracle DB
Benefits
Flexible Working
- Hybrid working
- Flexible working
- Work-life balance
Informal Culture
- Fantastic Avaloq culture
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Avaloq and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AVAvaloq
Business Analyst Production Support – Client Lifecycle Management (CLM)(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Production support for Avaloq CLM platform, resolving incidents and monitoring application availability. Avaloq Core & Front Platform knowledge with certification required. Hybrid working, flexible hours.
Requirements
- Proven track record in similar role
- ITIL Incident, Problem, Change process knowledge
- Technical degree in IT or business
- Full professional fluency in English and German
- Avaloq Core & Front Platform knowledge with certification
- SQL and basic Oracle DB knowledge
- Knowledge of payments, trading, or regulatory reporting
Tasks
- Interact with clients to ensure service delivery
- Analyze customer requirements
- Solve incidents and issues in the production environment
- Monitor application availability
- Follow incident management process end-to-end
- Triage incidents
- Conduct impact analysis
- Troubleshoot issues
- Coordinate with other teams
- Perform high-level analysis of new client requirements
- Consolidate new client requirements
- Support development team by translating business requirements into technical requirements
- Coordinate and support UAT
- Manage end users' expectations
- Manage expectations of other stakeholders
- Onboard new bank services in service delivery
- Contribute new ideas to improve service quality
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- ITIL
- Avaloq Core Platform
- Avaloq Front Platform
- SQL
- Oracle DB
Benefits
Flexible Working
- Hybrid working
- Flexible working
- Work-life balance
Informal Culture
- Fantastic Avaloq culture
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Avaloq and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Avaloq
Industry
FinancialServices
Description
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
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