Avaloq
Wertpapierspezialist - Service Desk(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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AVAvaloq
Banking Specialist - Service Desk(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing customer relationships and SLA compliance for wealth management technology. Banking apprenticeship or economics degree required. Hybrid work, flexible hours.
Requirements
- Completed banking apprenticeship, economics degree, or comparable qualification
- Good understanding of banking products and processes
- Confident handling of MS Office 365 (Word, Excel, PowerPoint)
- Fluent German and good English skills
- Communication talent and quick grasp of new ideas
- High flexibility and willingness to learn unfamiliar topics
- Previous experience in a similar role/position
- Experience in bank service sector or IT (SLA/escalation management, service boards)
Tasks
- Develop and maintain customer relationships
- Ensure services meet contract and SLA requirements
- Create reports and monthly billing data
- Secure operational service processes
- Process, coordinate, and document incoming requests
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- MS Office 365
- Word
- Excel
- PowerPoint
Benefits
Flexible Working
- Hybrid working
- Flexible working
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Avaloq and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AVAvaloq
Banking Specialist - Service Desk(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing customer relationships and SLA compliance for wealth management technology. Banking apprenticeship or economics degree required. Hybrid work, flexible hours.
Requirements
- Completed banking apprenticeship, economics degree, or comparable qualification
- Good understanding of banking products and processes
- Confident handling of MS Office 365 (Word, Excel, PowerPoint)
- Fluent German and good English skills
- Communication talent and quick grasp of new ideas
- High flexibility and willingness to learn unfamiliar topics
- Previous experience in a similar role/position
- Experience in bank service sector or IT (SLA/escalation management, service boards)
Tasks
- Develop and maintain customer relationships
- Ensure services meet contract and SLA requirements
- Create reports and monthly billing data
- Secure operational service processes
- Process, coordinate, and document incoming requests
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- MS Office 365
- Word
- Excel
- PowerPoint
Benefits
Flexible Working
- Hybrid working
- Flexible working
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Avaloq and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Avaloq
Industry
FinancialServices
Description
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
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