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Banking Specialist - Service Desk(m/w/x)
Description
As the primary contact for the company's clients, you will ensure high satisfaction by managing operational requests and maintaining service standards to foster long-term partnerships.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Banking apprenticeship, economics degree, or comparable qualification
- •Understanding of banking products and processes
- •Confident handling of MS Office 365
- •Fluent German and good English skills
- •Communication talent and quick comprehension
- •Flexibility and willingness to learn
- •Previous experience in a similar role
- •Experience in banking or IT service
Education
Tasks
- •Develop and maintain long-term customer relationships
- •Ensure service delivery aligns with contracts and SLAs
- •Create reports and monthly billing data
- •Secure all operational service processes
- •Process and coordinate incoming operational requests
- •Document requests for operational processes
- •Act as an interface between clients and operational units
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Hybrid and flexible working
Informal Culture
- •Equal opportunity environment
- •Inclusive culture
- AvaloqFull-timeWith HomeofficeExperiencedBerlin
- Avaloq
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Banking Specialist - Service Desk(m/w/x)
The AI Job Search Engine
Description
As the primary contact for the company's clients, you will ensure high satisfaction by managing operational requests and maintaining service standards to foster long-term partnerships.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Banking apprenticeship, economics degree, or comparable qualification
- •Understanding of banking products and processes
- •Confident handling of MS Office 365
- •Fluent German and good English skills
- •Communication talent and quick comprehension
- •Flexibility and willingness to learn
- •Previous experience in a similar role
- •Experience in banking or IT service
Education
Tasks
- •Develop and maintain long-term customer relationships
- •Ensure service delivery aligns with contracts and SLAs
- •Create reports and monthly billing data
- •Secure all operational service processes
- •Process and coordinate incoming operational requests
- •Document requests for operational processes
- •Act as an interface between clients and operational units
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Hybrid and flexible working
Informal Culture
- •Equal opportunity environment
- •Inclusive culture
About the Company
Avaloq
Industry
FinancialServices
Description
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
- Avaloq
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Banking Specialist - Securities Transfer DE(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Avaloq
Banking Specialist - German Taxes DE(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Righthead
Kundenberater Fachbereich Private Bank Kundendienst(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - nexnet GmbH
Mitarbeiter Service Desk(m/w/x)
Full-timeWith HomeofficeJuniorBerlin