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Soho House & Co.
last mo.

Assistant General Manager(m/w/x)

Berlin
Full-timeOn-siteExperienced

Description

As an Assistant General Manager, you will lead daily operations at Soho House Berlin, ensuring exceptional member experiences while driving profitability and team performance. This role involves strategic leadership, event execution, and fostering a vibrant culture.

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Requirements

  • •3-5 years of experience in a busy high-profile venue
  • •Natural flair for first class service
  • •Excellent interpersonal skills
  • •Strong attention to details
  • •Excellent customer service
  • •Fluency in English
  • •Organised and reliable
  • •Ability to work and maximize relationships within a diverse team
  • •Computer literacy within Opera, Micros and Adaco advantageous
  • •Full understanding of local authority requirements

Work Experience

3 - 5 years

Tasks

  • •Oversee daily food and beverage operations across the club, bars, and event spaces
  • •Provide strategic leadership to the Club & Bar Manager and Event Operations Manager
  • •Coordinate with the Executive Chef for seamless kitchen and service operations
  • •Ensure spaces meet Soho House service standards and operational procedures
  • •Drive communication and collaboration across front- and back-of-house teams
  • •Deliver warm and memorable experiences to members and guests
  • •Engage with members to build relationships and gather insights
  • •Elevate food and beverage quality through creativity and attention to detail
  • •Manage departmental P&L, forecasting, budgeting, and revenue performance
  • •Implement cost-control strategies while maintaining guest satisfaction
  • •Identify new revenue opportunities through events and menu innovation
  • •Oversee execution of member events and private functions
  • •Ensure event operations are efficient and aligned with brand standards
  • •Collaborate on special projects with culinary and membership teams
  • •Recruit, mentor, and develop food and beverage leaders and staff
  • •Foster an inclusive and high-performance culture
  • •Ensure consistent training and performance reviews for staff

Tools & Technologies

OperaMicrosAdaco

Languages

English – Business Fluent

Benefits

Purpose-Driven Work

  • •2 paid Volunteer Days

Other Benefits

  • •Every House Membership

Team Events

  • •Monthly movie screenings

Healthcare & Fitness

  • •Monthly workout opportunities
  • •Weekly Yoga/Pilates classes

Corporate Discounts

  • •50% discount on Cowshed products
  • •Discounts with external providers
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