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AI Developer with Python for Customer Care AI Platform team(m/w/x)
Designing LLM-based workflows and RAG/CAG pipelines for a customer care AI platform. Advanced Python development experience required. Flexible hybrid work, access to international trainings.
Requirements
- Strong Python and/or Java engineering skills
- Advanced-level Python development experience
- Asynchronous programming experience (e.g., FastAPI, asyncio)
- Building high-performance, production-grade services
- Experience with streaming architectures (strong advantage)
- LLM application and multi-agent orchestration experience
- Building LLM-powered systems
- Multi-step workflows and stateful agents experience
- Tool invocation experience
- Familiarity with orchestration frameworks (e.g., LangChain, LlamaIndex, LangGraph)
- Building stateful, multi-turn agents
- Advanced retrieval and context management understanding
- Deep understanding of vector databases
- Semantic search experience
- Embedding strategies experience
- Re-ranking techniques experience
- Designing and optimizing RAG pipelines
- Real-time and low-latency systems design experience
- Experience with streaming APIs
- Event-driven architectures experience
- Performance optimization experience
- Understanding of quality, cost, and response time trade-offs
- Evaluation-driven development experience
- Implementing evaluation frameworks for LLM-based systems
- Automated QA pipelines experience
- LLM-as-a-judge patterns experience
- Familiarity with API design
- Knowledge of RESTful API design
- Knowledge of OAuth2
Tasks
- Design and implement LLM-based workflows
- Enable structured tool usage and workflow orchestration
- Ensure secure interaction with internal services via MCP
- Develop high-performance RAG and CAG pipelines
- Improve context management and ranking strategies
- Optimize grounding mechanisms for complex interactions
- Develop real-time Speech-to-Speech pipelines
- Focus on streaming architectures and latency reduction
- Maintain natural conversational flow in voice interactions
- Build automated QA module for LLM evaluation
- Measure accuracy, safety, latency, and resolution quality
- Translate evaluation insights into model improvements
- Integrate commercial and open-source foundation models
- Optimize models based on performance, latency, cost, and use-case requirements
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Python
- Java
- FastAPI
- asyncio
- LangChain
- LlamaIndex
- LangGraph
- Weaviate
- Qdrant
- pgvector
- Elasticsearch
- RESTful API design
- OAuth2
Benefits
Flexible Working
- Flexible work schedule
- Hybrid work option
Learning & Development
- Access to local/international trainings
- Access to e-learning platforms
Career Advancement
- Access to development and growth opportunities
- Internal referral program
Modern Equipment
- Modern technologies
Other Benefits
- Product responsibility
Healthcare & Fitness
- Medical services package
More Vacation Days
- Substitute days off for public holidays
Free or Subsidized Food
- Meal tickets
Team Events
- Team events
- Networking events
- Summerfest and Winterfest parties
Snacks & Drinks
- Coffee, soft drinks and fresh fruits
- Home
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- Home
- Jobs in Germany
- AI Developer with Python for Customer Care AI Platform teamAI Developer with Python for Customer Care AI Platform te...
AI Developer with Python for Customer Care AI Platform team(m/w/x)
Designing LLM-based workflows and RAG/CAG pipelines for a customer care AI platform. Advanced Python development experience required. Flexible hybrid work, access to international trainings.
Requirements
- Strong Python and/or Java engineering skills
- Advanced-level Python development experience
- Asynchronous programming experience (e.g., FastAPI, asyncio)
- Building high-performance, production-grade services
- Experience with streaming architectures (strong advantage)
- LLM application and multi-agent orchestration experience
- Building LLM-powered systems
- Multi-step workflows and stateful agents experience
- Tool invocation experience
- Familiarity with orchestration frameworks (e.g., LangChain, LlamaIndex, LangGraph)
- Building stateful, multi-turn agents
- Advanced retrieval and context management understanding
- Deep understanding of vector databases
- Semantic search experience
- Embedding strategies experience
- Re-ranking techniques experience
- Designing and optimizing RAG pipelines
- Real-time and low-latency systems design experience
- Experience with streaming APIs
- Event-driven architectures experience
- Performance optimization experience
- Understanding of quality, cost, and response time trade-offs
- Evaluation-driven development experience
- Implementing evaluation frameworks for LLM-based systems
- Automated QA pipelines experience
- LLM-as-a-judge patterns experience
- Familiarity with API design
- Knowledge of RESTful API design
- Knowledge of OAuth2
Tasks
- Design and implement LLM-based workflows
- Enable structured tool usage and workflow orchestration
- Ensure secure interaction with internal services via MCP
- Develop high-performance RAG and CAG pipelines
- Improve context management and ranking strategies
- Optimize grounding mechanisms for complex interactions
- Develop real-time Speech-to-Speech pipelines
- Focus on streaming architectures and latency reduction
- Maintain natural conversational flow in voice interactions
- Build automated QA module for LLM evaluation
- Measure accuracy, safety, latency, and resolution quality
- Translate evaluation insights into model improvements
- Integrate commercial and open-source foundation models
- Optimize models based on performance, latency, cost, and use-case requirements
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Python
- Java
- FastAPI
- asyncio
- LangChain
- LlamaIndex
- LangGraph
- Weaviate
- Qdrant
- pgvector
- Elasticsearch
- RESTful API design
- OAuth2
Benefits
Flexible Working
- Flexible work schedule
- Hybrid work option
Learning & Development
- Access to local/international trainings
- Access to e-learning platforms
Career Advancement
- Access to development and growth opportunities
- Internal referral program
Modern Equipment
- Modern technologies
Other Benefits
- Product responsibility
Healthcare & Fitness
- Medical services package
More Vacation Days
- Substitute days off for public holidays
Free or Subsidized Food
- Meal tickets
Team Events
- Team events
- Networking events
- Summerfest and Winterfest parties
Snacks & Drinks
- Coffee, soft drinks and fresh fruits
About the Company
IONOS DE
Industry
IT
Description
Das Unternehmen ist der führende europäische Digitalisierungs-Partner für kleine und mittlere Unternehmen und bietet umfassende Cloud- und Hosting-Dienstleistungen an.
Not a perfect match?
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