Berlin Bytes
.Workflow Engineer(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
from 45,000 - 70,000 / year
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GEgetolo GmbH
.AI & Automation Engineer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Building and shipping end-to-end AI and automation solutions for InsurTech brands. 3+ years in automation, integration, or RevOps experience required. 28 vacation days, holidays on Dec 24th/31st, subsidized bike/transit.
Requirements
- Bachelor's or Master's degree or equivalent practical experience
- 3+ years in automation, business systems/RevOps, integration, or comparable technical role
- Building and shipping production automations end to end
- Interest in AI and drive to develop expertise
- Proficiency with workflow automation tools, APIs, and webhooks
- Enthusiasm for AI and fast self-learner
- Experience with self-hosted or cloud-based AI models (LLMs) is a plus
- Comfortable working with data and collaborating with data analysts
- Basic SQL knowledge is a plus
- Experience with Zendesk is a strong plus
- Experience with Atlassian suite (Jira, Confluence) is a strong plus
- High degree of ownership
- Excellent communication and stakeholder management
- Translating between technical and operational teams
- Fluent in English
- Fluent in German
Tasks
- Design and build automations and AI solutions
- Maintain and improve existing automations
- Increase operational efficiency and reduce costs
- Enhance customer experience across core domains
- Translate automation and AI roadmap into practical solutions
- Work with Product & Engineering on claims automation
- Collaborate with various departments for high-impact automations
- Design and maintain end-to-end AI workflows
- Implement AI use cases like classification and summarization
- Ensure reliability of automations with monitoring and error handling
- Configure and optimize Zendesk for operational needs
- Reduce manual effort and response times in Zendesk
- Implement AI-assisted triage and response drafting
- Maintain high customer satisfaction through automation
- Identify and deliver operational improvements with P&E
- Build automations around the claims process
- Automate internal workflows to remove manual tasks
- Develop automated interfaces between Operations and other departments
- Document and standardize automated processes
- Measure automation impact against KPIs
- Analyze performance with data analysts
- Report on automation performance and ROI
- Ensure solutions meet GDPR and internal requirements
- Manage work within Atlassian suite (Jira, Confluence)
- Advocate for automation and AI within Operations
- Share knowledge and document solutions for team growth
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- n8n
- APIs
- webhooks
- SQL
- Zendesk
- Jira
- Confluence
- AI
- LLMs
Benefits
More Vacation Days
- Holidays on Dec 24th and 31st
Company Bike
- Subsidized Swapfiets bike
Public Transport Subsidies
- Subsidized BVG ticket
- Subsidized Deutschlandticket
Flexible Working
- Hybrid work
Workation & Sabbatical
- Work abroad in EU (up to 60 days)
Mentorship & Coaching
- Free coaching sessions
Other Benefits
- Product testing
Learning & Development
- Learning budget (from 750€/year)
Career Advancement
- Regular feedback
Team Events
- Summer and winter parties
- Team events
- Community days
Corporate Discounts
- Corporate benefits platform discounts
Informal Culture
- Pet friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of getolo GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GEgetolo GmbH
.AI & Automation Engineer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Building and shipping end-to-end AI and automation solutions for InsurTech brands. 3+ years in automation, integration, or RevOps experience required. 28 vacation days, holidays on Dec 24th/31st, subsidized bike/transit.
Requirements
- Bachelor's or Master's degree or equivalent practical experience
- 3+ years in automation, business systems/RevOps, integration, or comparable technical role
- Building and shipping production automations end to end
- Interest in AI and drive to develop expertise
- Proficiency with workflow automation tools, APIs, and webhooks
- Enthusiasm for AI and fast self-learner
- Experience with self-hosted or cloud-based AI models (LLMs) is a plus
- Comfortable working with data and collaborating with data analysts
- Basic SQL knowledge is a plus
- Experience with Zendesk is a strong plus
- Experience with Atlassian suite (Jira, Confluence) is a strong plus
- High degree of ownership
- Excellent communication and stakeholder management
- Translating between technical and operational teams
- Fluent in English
- Fluent in German
Tasks
- Design and build automations and AI solutions
- Maintain and improve existing automations
- Increase operational efficiency and reduce costs
- Enhance customer experience across core domains
- Translate automation and AI roadmap into practical solutions
- Work with Product & Engineering on claims automation
- Collaborate with various departments for high-impact automations
- Design and maintain end-to-end AI workflows
- Implement AI use cases like classification and summarization
- Ensure reliability of automations with monitoring and error handling
- Configure and optimize Zendesk for operational needs
- Reduce manual effort and response times in Zendesk
- Implement AI-assisted triage and response drafting
- Maintain high customer satisfaction through automation
- Identify and deliver operational improvements with P&E
- Build automations around the claims process
- Automate internal workflows to remove manual tasks
- Develop automated interfaces between Operations and other departments
- Document and standardize automated processes
- Measure automation impact against KPIs
- Analyze performance with data analysts
- Report on automation performance and ROI
- Ensure solutions meet GDPR and internal requirements
- Manage work within Atlassian suite (Jira, Confluence)
- Advocate for automation and AI within Operations
- Share knowledge and document solutions for team growth
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- n8n
- APIs
- webhooks
- SQL
- Zendesk
- Jira
- Confluence
- AI
- LLMs
Benefits
More Vacation Days
- Holidays on Dec 24th and 31st
Company Bike
- Subsidized Swapfiets bike
Public Transport Subsidies
- Subsidized BVG ticket
- Subsidized Deutschlandticket
Flexible Working
- Hybrid work
Workation & Sabbatical
- Work abroad in EU (up to 60 days)
Mentorship & Coaching
- Free coaching sessions
Other Benefits
- Product testing
Learning & Development
- Learning budget (from 750€/year)
Career Advancement
- Regular feedback
Team Events
- Summer and winter parties
- Team events
- Community days
Corporate Discounts
- Corporate benefits platform discounts
Informal Culture
- Pet friendly office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of getolo GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
getolo GmbH
Industry
Insurance
Description
Die getolo GmbH ist ein InsurTech, das Zusatztarife in den Bereichen Zahn, Tier und Kranken anbietet. Unter den Marken dentolo, petolo und vitolo betreut das Unternehmen über 200.000 Kund:innen und bietet digitalen Schutz an.
Not a perfect match?
- Berlin Bytes
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