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Staffbase
last mo.

Advanced Implementation Consultant(m/w/x)

Leipzig
Full-timeWith Home OfficeExperienced
AI/ML

Description

In this role, you will lead the implementation of Staffbase for new customers, ensuring a smooth onboarding experience. You will communicate progress, troubleshoot issues, and collaborate with teams to integrate the platform into clients' operations while identifying opportunities for growth.

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Requirements

  • •3+ years of consulting or client-facing experience
  • •Proven experience leading complex projects
  • •Background in SaaS or digital platforms
  • •Consultative mindset
  • •Strong communication and relationship-building skills
  • •Ability to bring structure to ambiguity
  • •Curiosity for cloud technologies
  • •Customer-centric working style

Work Experience

3 years

Tasks

  • •Lead new customer implementations for Staffbase
  • •Manage project plans and resources for onboarding and growth phases
  • •Ensure deployment, change management, and adoption plans are in place
  • •Communicate implementation status, issues, risks, and efforts clearly
  • •Build and maintain in-depth product knowledge of core offerings
  • •Understand customer use cases and apply best practices for implementation
  • •Apply industry and functional best practices for advanced packages
  • •Establish and oversee initial adoption and training for customers
  • •Troubleshoot and resolve customer issues during implementation
  • •Collaborate with Sales and CSMs to integrate Staffbase into client architecture
  • •Identify growth and expansion opportunities with existing customers
  • •Act as the voice of the customer and provide feedback for improvement

Languages

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working time models
  • •Yearly flex work allowance

Competitive Pay

  • •Attractive salary packages

More Vacation Days

  • •31 vacation days annually

Additional Allowances

  • •Monthly Wellbeing Allowance

Retirement Plans

  • •Company pension scheme

Purpose-Driven Work

  • •One day off for social project
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Staffbase and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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