MediaMarktSaturn Retail Group
Koordinator Kundenservice - Schwerpunkt Solution Management(m/w/x)
Full-time/Part-timeOn-siteExperienced
Neubrandenburg
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WEWebasto
Administrator Hotline(m/w/x)
Neubrandenburg
Full-timeOn-siteExperienced
Nejo AI Summary
In this role, you will engage with retailers and service partners, providing expert advice on Webasto products and services. Your daily responsibilities will include documenting inquiries, preparing data for tracking, and continuously improving your skills through training.
Requirements
- Completed technical vocational training (technician, master craftsman)
- Professional experience in the technical field, ideally in the automotive aftermarket
- Experience in using documentation systems (e.g., CRM)
- Communication skills, confident handling of customers on the phone
- Interest in continuous improvement of customer communication and further training
- English language skills
Tasks
- Receive inquiries from retailers and service partners via phone and email
- Advise customers on Webasto products and technical issues
- Document inquiries in Webasto's CRM system
- Create and apply question guides for standard inquiries
- Prepare data for internal issue tracking
- Participate in training courses to enhance knowledge
Work Experience
approx. 1 - 4 years
Education
Vocational certification
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible work model
Family Support
- •Work-life balance
Career Advancement
- •Career development
Healthcare & Fitness
- •Health and care
Informal Culture
- •Work culture and environment
Other Benefits
- •Additional benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Webasto and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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WEWebasto
Administrator Hotline(m/w/x)
Neubrandenburg
Full-timeOn-siteExperienced
Nejo AI Summary
In this role, you will engage with retailers and service partners, providing expert advice on Webasto products and services. Your daily responsibilities will include documenting inquiries, preparing data for tracking, and continuously improving your skills through training.
Requirements
- Completed technical vocational training (technician, master craftsman)
- Professional experience in the technical field, ideally in the automotive aftermarket
- Experience in using documentation systems (e.g., CRM)
- Communication skills, confident handling of customers on the phone
- Interest in continuous improvement of customer communication and further training
- English language skills
Tasks
- Receive inquiries from retailers and service partners via phone and email
- Advise customers on Webasto products and technical issues
- Document inquiries in Webasto's CRM system
- Create and apply question guides for standard inquiries
- Prepare data for internal issue tracking
- Participate in training courses to enhance knowledge
Work Experience
approx. 1 - 4 years
Education
Vocational certification
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible work model
Family Support
- •Work-life balance
Career Advancement
- •Career development
Healthcare & Fitness
- •Health and care
Informal Culture
- •Work culture and environment
Other Benefits
- •Additional benefits
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Webasto and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Webasto
Industry
Automotive
Description
Das Unternehmen ist einer der Top-100-Automobilzulieferer weltweit und gestaltet den Wandel der Branche durch zukunftsorientierte Lösungen.
Not a perfect match?
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