ORBIS
(Senior) Business Process Consultant & Solution Architect Microsoft 365(m/w/x)
Full-timeWith HomeofficeSenior
Saarbrücken
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ORORBIS
(Senior) Business Process Consultant & Solution Architect Microsoft 365 - Service(m/w/x)
Saarbrücken
Full-timeWith Home OfficeExperienced
AI/ML
Data Science
Nejo AI Summary
Designing and implementing Microsoft Dynamics 365 service solutions with AI integration. Deep understanding of CRM AI/ML and service processes required. Flexible hybrid work, pension schemes.
Requirements
- Project experience in Microsoft Dynamics 365 (Customer Service/Field Service/Contact Centre)
- In-depth understanding of AI/ML in CRM (Copilot, Azure AI, Power Platform)
- Deep understanding of service processes, system architectures, and optimisation potential
- Enthusiasm for new technologies and meaningful integration
- High commitment, teamwork, confident and professional manner
- Fluency in spoken and written German and English
- Willingness to undertake moderate business travel
Tasks
- Design and implement scalable service solutions using Microsoft Dynamics 365
- Integrate AI functions like Microsoft Copilot, Azure OpenAI, and Predictive Analytics
- Ensure seamless embedding of innovative technologies in solutions
- Bear technical responsibility for end-to-end solutions, including system integration, data strategy, and security
- Support clients throughout the project cycle from requirements analysis to go-live
- Facilitate workshops and adapt complex concepts to specific audiences
- Develop sustainable service strategies for long-term client process transformation
- Contribute to the development of the Microsoft competence portfolio
- Mentor and support knowledge transfer within the team
- Participate in pre-sales activities, preparing quotations and designing solutions
- Drive new technologies and AI trends in the service sector
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Native
Tools & Technologies
- Microsoft Dynamics 365
- Customer Service
- Field Service
- Contact Centre
- AI/ML
- Copilot
- Azure AI
- Power Platform
- CRM
Benefits
Flexible Working
- Flexible working hours
- Remote work
- Hybrid work
Other Benefits
- On-site work
- Company loans
- Dedicated team
- Adequate accommodations for applicants with disabilities
Retirement Plans
- Pension schemes
Healthcare & Fitness
- Health initiatives
Company Bike
- Company bicycles
Startup Environment
- Innovative working environment
- Forward-looking working environment
Diverse Work
- Digitalisation topics
- AI topics
- Opportunities for creative problem-solving
Learning & Development
- Personal development
- Professional development
- Certifications
- Microsoft Learning Paths
Purpose-Driven Work
- Opportunities for personal responsibility
Career Advancement
- Opportunities for professional growth
Informal Culture
- Short lines of communication
- Supportive team
- Strong team
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ORBIS and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ORORBIS
(Senior) Business Process Consultant & Solution Architect Microsoft 365 - Service(m/w/x)
Saarbrücken
Full-timeWith Home OfficeExperienced
AI/ML
Data Science
Nejo AI Summary
Designing and implementing Microsoft Dynamics 365 service solutions with AI integration. Deep understanding of CRM AI/ML and service processes required. Flexible hybrid work, pension schemes.
Requirements
- Project experience in Microsoft Dynamics 365 (Customer Service/Field Service/Contact Centre)
- In-depth understanding of AI/ML in CRM (Copilot, Azure AI, Power Platform)
- Deep understanding of service processes, system architectures, and optimisation potential
- Enthusiasm for new technologies and meaningful integration
- High commitment, teamwork, confident and professional manner
- Fluency in spoken and written German and English
- Willingness to undertake moderate business travel
Tasks
- Design and implement scalable service solutions using Microsoft Dynamics 365
- Integrate AI functions like Microsoft Copilot, Azure OpenAI, and Predictive Analytics
- Ensure seamless embedding of innovative technologies in solutions
- Bear technical responsibility for end-to-end solutions, including system integration, data strategy, and security
- Support clients throughout the project cycle from requirements analysis to go-live
- Facilitate workshops and adapt complex concepts to specific audiences
- Develop sustainable service strategies for long-term client process transformation
- Contribute to the development of the Microsoft competence portfolio
- Mentor and support knowledge transfer within the team
- Participate in pre-sales activities, preparing quotations and designing solutions
- Drive new technologies and AI trends in the service sector
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Native
Tools & Technologies
- Microsoft Dynamics 365
- Customer Service
- Field Service
- Contact Centre
- AI/ML
- Copilot
- Azure AI
- Power Platform
- CRM
Benefits
Flexible Working
- Flexible working hours
- Remote work
- Hybrid work
Other Benefits
- On-site work
- Company loans
- Dedicated team
- Adequate accommodations for applicants with disabilities
Retirement Plans
- Pension schemes
Healthcare & Fitness
- Health initiatives
Company Bike
- Company bicycles
Startup Environment
- Innovative working environment
- Forward-looking working environment
Diverse Work
- Digitalisation topics
- AI topics
- Opportunities for creative problem-solving
Learning & Development
- Personal development
- Professional development
- Certifications
- Microsoft Learning Paths
Purpose-Driven Work
- Opportunities for personal responsibility
Career Advancement
- Opportunities for professional growth
Informal Culture
- Short lines of communication
- Supportive team
- Strong team
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ORBIS and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ORBIS
Industry
Consulting
Description
Das Unternehmen ist ein international tätiges Software- und Business Consulting-Unternehmen, das auf die Lösungen der Marktführer SAP und Microsoft fokussiert ist.
Not a perfect match?
- ORBIS
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