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SASAP

.Head, SAP BDC & AI Customer Success Manager, DMI(m/w/x)

Walldorf, Hamburg, Berlin, Ratingen, Eschborn, Gerlingen, Garching bei München
Full-timeOn-siteManagement

Driving SAP BDC adoption and positioning it as the cloud platform of choice for business needs. Several years of SAP BDC and AI experience required. Constant learning and skill growth opportunities.

Requirements

  • Leadership and operational excellence
  • Leading teams through change with empathy
  • Strategic account management and proactive demand generation
  • Several years of SAP BDC and AI experience
  • Industry expertise (consumer products, retail, manufacturing, energy, services)
  • Cloud expertise and global transformation programs
  • Analytical and problem-solving skills for demand generation
  • Understanding of relevant metrics and tools for data-driven decisions
  • Organizational navigation and risk management
  • Network and relationship-building with SAP leadership
  • Effective collaboration across partner ecosystems
  • Alignment and collaboration with sales and presales teams
  • Fluency in German and English
  • Excellent verbal and non-verbal communication skills

Tasks

  • Drive meaningful adoption of SAP BDC in customer projects
  • Position BDC as the cloud platform of choice for business needs
  • Lead and transform a highly motivated team
  • Deliver business results through proactive customer engagement
  • Generate ideas for cACV demand generation
  • Safeguard renewals and minimize churn
  • Take charge of business KPIs and relevant metrics
  • Empower data-driven decision-making
  • Optimize strategic execution for exceptional results
  • Achieve financial targets and growth aspirations
  • Maintain a clear vision of SAP’s long-term goals
  • Align SAP’s strategy with business area plans
  • Set up and manage business processes
  • Forecast consumed ACV and renewals
  • Drive demand generation and pipeline building
  • Deliver regular updates to management
  • Inspire team to embrace change and innovation
  • Anticipate and address evolving customer needs
  • Provide timely and actionable feedback
  • Cultivate a high-performing team environment
  • Proactively engage customers to align SAP solutions
  • Identify adoption opportunities and generate demand
  • Explore new account and partnership opportunities
  • Build long-term relationships with top partners
  • Develop comprehensive business plans with partners
  • Collaborate across SAP teams for impactful strategies
  • Position SAP BDC as a value creation cornerstone
  • Apply structured territory planning and account management
  • Identify and utilize business potentials effectively
  • Share strategic insights and enablement practices

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • SAP BDC
  • AI
  • SAP

Benefits

Learning & Development

  • Constant learning
  • Skill growth

Other Benefits

  • Great benefits
  • Accessibility accommodations

Mentorship & Coaching

  • Team support for growth

Informal Culture

  • Culture of inclusion

Healthcare & Fitness

  • Focus on health and well-being

Flexible Working

  • Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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