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JOJones Lang LaSalle SE

Workplace Experience Coordinator(m/w/x)

Schwalbach am Taunus
Full-timeOn-siteExperienced

Managing cleaning services and conducting monthly audits for a global real estate services firm. Facility management or hospitality experience required. Creative freedom and global industry network exchange.

Requirements

  • 3-5 years Facility Management, Hoteling, or Hospitality experience
  • Excellent people skills and client interaction ability
  • Knowledge of Occupational Safety requirements
  • Knowledge of vendor management for specialized services
  • Process Management, Command skills, and Customer Focus competencies
  • Practical working knowledge of best practice tools and techniques
  • Systematic approach with good attention to detail
  • Service focused and flexible approach to work
  • Ability to deliver to tight deadlines
  • Ability to learn quickly and desire for career development
  • Ability to take ownership and see problems through to resolution
  • Success driven, motivated, and interested in personal development
  • Ability to diplomatically decline or push back
  • Fluent English skills (verbally and in writing)
  • Fluent German skills (verbally and in writing)
  • Encouraged to apply even if not meeting all requirements

Tasks

  • Develop proactive working relationships with all parties
  • Ensure a safe and healthy work environment
  • Comply with company and client policies
  • Conduct monthly audits and scorecard reviews
  • Manage cleaning-related inquiries
  • Supervise cleaning personnel
  • Communicate and document client instructions
  • Lead recurring asset audits
  • Tag new assets and prepare FADO
  • Manage vendors to meet HS&E guidelines
  • Ensure vendor procurement compliance
  • Evaluate vendor offers for variable services
  • Assist Facility Manager in sourcing work
  • Serve as single point of contact for contract partners
  • Follow up on day-to-day business
  • Meet financial targets
  • Prepare standard reports as required
  • Support yearly HS&E audit preparation
  • Document processes and SOPs
  • Develop and deliver training
  • Exchange ideas with DACH and Europe counterparts

Work Experience

  • 3 - 5 years

Education

  • High school diploma

Languages

  • EnglishFluent
  • GermanFluent

Benefits

Informal Culture

  • Creative freedom
  • Working at eye level

Startup Environment

  • Global industry network exchange

Mentorship & Coaching

  • Space for personal growth

Bonuses & Incentives

  • Acknowledgement of achievements

Career Advancement

  • Skill enhancement and career advancement
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