MET Group
IT Helpdesk expert and support specialist(m/w/x)
Full-timeOn-siteSenior
Baar
New Job?Nejo!
Your personal AI career agent
INInteractive Brokers
Windows Platform Engineer - Support(m/w/x)
Zug
Full-timeOn-siteExperienced
Nejo AI Summary
Resolving Windows desktop, laptop, and peripheral issues, including OS installation and troubleshooting, for a global electronic brokerage firm. Bachelor's in Computer Science or IT apprenticeship required; A+, Network+, Microsoft, or VMware certifications a plus. Support for global users across 200+ countries; hands-on OS configuration.
Requirements
- Minimum 2 years technical support experience
- Bachelor’s degree in Computer Science or IT apprenticeship
- Certifications like A+, Network+, Microsoft, or VMware are a plus
- Strong organizational and multitasking abilities
- Team-oriented with commitment to knowledge sharing
- Ability to explain technical concepts to non-technical stakeholders
- Strong interpersonal and written communication skills
- Attention to detail and flexibility
- Demonstrated initiative and problem-solving skills
- Ability to manage multiple high-priority tasks
- Strong knowledge of Microsoft Windows desktop OS
- Strong diagnostic and troubleshooting skills
- Proficiency in Microsoft Office applications
- Working knowledge of Entra ID and Azure services
- Administrative scripting with PowerShell or Python
- Intune packaging and PC deployments
- Knowledge of TCP/IP protocol stack and Wi-Fi
- Understanding of DNS and DHCP
- Experience with Active Directory and Office 365
- Skills in desktop imaging and application deployment
- Knowledge of domains and group policies
Tasks
- Provide technical support for computer issues.
- Assist users via phone, email, or in-person.
- Resolve issues with desktops, laptops, and peripherals.
- Install operating systems and configure settings.
- Troubleshoot problems using diagnostic tools.
- Document resolutions in the knowledge base.
- Maintain updates for assigned incidents.
- Participate in projects as directed by IT management.
- Attend training programs and team meetings.
- Interface professionally with employees at all levels.
- Communicate effectively with technical and non-technical staff.
- Ensure coverage by participating in assigned schedules.
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Windows
- Microsoft Office
- Entra ID
- Azure
- PowerShell
- Python
- Intune
- TCP/IP
- Wi-Fi
- DNS
- DHCP
- Active Directory
- Office 365
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Interactive Brokers and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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INInteractive Brokers
Windows Platform Engineer - Support(m/w/x)
Zug
Full-timeOn-siteExperienced
Nejo AI Summary
Resolving Windows desktop, laptop, and peripheral issues, including OS installation and troubleshooting, for a global electronic brokerage firm. Bachelor's in Computer Science or IT apprenticeship required; A+, Network+, Microsoft, or VMware certifications a plus. Support for global users across 200+ countries; hands-on OS configuration.
Requirements
- Minimum 2 years technical support experience
- Bachelor’s degree in Computer Science or IT apprenticeship
- Certifications like A+, Network+, Microsoft, or VMware are a plus
- Strong organizational and multitasking abilities
- Team-oriented with commitment to knowledge sharing
- Ability to explain technical concepts to non-technical stakeholders
- Strong interpersonal and written communication skills
- Attention to detail and flexibility
- Demonstrated initiative and problem-solving skills
- Ability to manage multiple high-priority tasks
- Strong knowledge of Microsoft Windows desktop OS
- Strong diagnostic and troubleshooting skills
- Proficiency in Microsoft Office applications
- Working knowledge of Entra ID and Azure services
- Administrative scripting with PowerShell or Python
- Intune packaging and PC deployments
- Knowledge of TCP/IP protocol stack and Wi-Fi
- Understanding of DNS and DHCP
- Experience with Active Directory and Office 365
- Skills in desktop imaging and application deployment
- Knowledge of domains and group policies
Tasks
- Provide technical support for computer issues.
- Assist users via phone, email, or in-person.
- Resolve issues with desktops, laptops, and peripherals.
- Install operating systems and configure settings.
- Troubleshoot problems using diagnostic tools.
- Document resolutions in the knowledge base.
- Maintain updates for assigned incidents.
- Participate in projects as directed by IT management.
- Attend training programs and team meetings.
- Interface professionally with employees at all levels.
- Communicate effectively with technical and non-technical staff.
- Ensure coverage by participating in assigned schedules.
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Windows
- Microsoft Office
- Entra ID
- Azure
- PowerShell
- Python
- Intune
- TCP/IP
- Wi-Fi
- DNS
- DHCP
- Active Directory
- Office 365
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Interactive Brokers and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Interactive Brokers
Industry
FinancialServices
Description
Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment. It provides global electronic brokerage services to clients in over 200 countries.
Not a perfect match?
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