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SO
Sobi
yesterday

Veeva Commercial Cloud Manager(m/w/x)

Basel
Full-timeWith Home OfficeExperienced
AI/ML

Description

You will drive the evolution of the company's Veeva Vault CRM platform, balancing hands-on system administration with innovative AI initiatives to enhance global field productivity and HCP engagement.

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Requirements

  • Minimum 3 years Veeva CRM experience
  • Expertise in system configuration and administration
  • Ability to translate requirements into solutions
  • Experience with user management and compliance
  • Familiarity with Veeva Network and PromoMats
  • Veeva CRM or Vault CRM certification
  • Experience in life sciences industry
  • Strong communication and stakeholder engagement skills
  • Excellent English communication skills

Education

Vocational certification
OR
Bachelor's degree
OR
Master's degree

Tasks

  • Act as the global System Administrator for the Veeva Vault CRM platform
  • Configure and evolve core Vault CRM modules
  • Translate complex business needs into scalable, compliant system solutions
  • Manage roles, permissions, security, and data governance
  • Provide operational support, troubleshooting, and user enablement
  • Develop technical documentation, configuration records, and training materials
  • Lead integrations with downstream data platforms and external digital ecosystems
  • Collaborate with cross-functional teams to streamline processes
  • Implement innovative solutions like generative AI and predictive analytics
  • Partner with Data Science teams on AI-powered proof-of-concept initiatives

Tools & Technologies

Veeva CRMVault CRMVeeva NetworkOpen DataEvents ManagementVeeva PromoMatsCLMVAE management

Languages

EnglishBusiness Fluent

Benefits

Competitive Pay

  • Competitive compensation

Family Support

  • Emphasis on work/life balance

Informal Culture

  • Collaborative team-oriented environment

Career Advancement

  • Professional growth opportunities

Other Benefits

  • Diversity and Inclusion

Purpose-Driven Work

  • Meaningful work
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