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Technical Support Specialist(m/w/x)
Supporting users with corporate information systems and local IT setup for defense UAVs. Linux, M365, and Active Directory proficiency required. On-site support with potential for international government agency interaction.
Requirements
- Degree in information technology or similar
- Proficiency in Linux installation and administration
- Configuration and use of computing resource virtualization
- Experience configuring and supporting engineering software
- Knowledge and management of Microsoft 365 & Active directory
- Setting up network equipment including switches, firewalls
- Organization of work with remote users and support tools
- Natural problem solver who enjoys helping people
- Understanding of user needs and translating issues into solutions
- Ownership of local IT infrastructure stability, security, and updates
- Calmness under pressure, clear communication, and adaptability
- Thriving in fast-paced settings with varied daily tasks
- Pride in making technology effortless for users
Tasks
- Support users in operating corporate information systems
- Maintain the local office IT setup
- Provide online and offline support for hardware and software issues
- Perform initial diagnostics for hardware and software problems
- Restore devices and systems to working order
- Set up new computers for users (Windows, macOS, Linux)
- Install and connect office equipment to networks
- Configure network equipment as needed
- Handle transfer of faulty equipment for repairs
- Confirm repaired equipment is functional
- Assist with equipment purchase by defining requirements
- Accept deliveries of purchased equipment
- Manage user accounts in information systems
- Set up user access permissions for IT resources
- Monitor equipment performance, network operation, and user activity
- Create user guides for equipment and software
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Fluent
Tools & Technologies
- Linux
- Microsoft 365
- Active directory
- CAD
- PLM
- CFD
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Technical Support Specialist(m/w/x)
Supporting users with corporate information systems and local IT setup for defense UAVs. Linux, M365, and Active Directory proficiency required. On-site support with potential for international government agency interaction.
Requirements
- Degree in information technology or similar
- Proficiency in Linux installation and administration
- Configuration and use of computing resource virtualization
- Experience configuring and supporting engineering software
- Knowledge and management of Microsoft 365 & Active directory
- Setting up network equipment including switches, firewalls
- Organization of work with remote users and support tools
- Natural problem solver who enjoys helping people
- Understanding of user needs and translating issues into solutions
- Ownership of local IT infrastructure stability, security, and updates
- Calmness under pressure, clear communication, and adaptability
- Thriving in fast-paced settings with varied daily tasks
- Pride in making technology effortless for users
Tasks
- Support users in operating corporate information systems
- Maintain the local office IT setup
- Provide online and offline support for hardware and software issues
- Perform initial diagnostics for hardware and software problems
- Restore devices and systems to working order
- Set up new computers for users (Windows, macOS, Linux)
- Install and connect office equipment to networks
- Configure network equipment as needed
- Handle transfer of faulty equipment for repairs
- Confirm repaired equipment is functional
- Assist with equipment purchase by defining requirements
- Accept deliveries of purchased equipment
- Manage user accounts in information systems
- Set up user access permissions for IT resources
- Monitor equipment performance, network operation, and user activity
- Create user guides for equipment and software
Work Experience
- 3 years
Education
- Bachelor's degree
Languages
- English – Fluent
Tools & Technologies
- Linux
- Microsoft 365
- Active directory
- CAD
- PLM
- CFD
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Destinus
Industry
Aerospace
Description
Destinus revolutionizes the defense industry with cutting-edge UAVs, providing advanced solutions for mission-critical operations.
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