Ashby
Product Support Specialist - EMEA(m/w/x)
Full-timeRemoteExperienced
Berlin
from 21,000 - 31,000 / year
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ASAshby
Strategic Implementation Specialist - EMEA(m/w/x)
Berlin
from 100,000 / year
Full-timeRemoteSenior
Nejo AI Summary
Onboarding enterprise clients onto a talent acquisition software platform, configuring complex B2B SaaS workflows. Complex B2B SaaS project management experience required; Ashby or ATS experience a plus. Equity, 10-year stock option exercise window, unlimited PTO, 12-week paid family leave.
Requirements
- Experience managing complex B2B SaaS projects
- Ability to work in remote-first settings
- Understanding of complex B2B SaaS products
- Technical curiosity and creativity
- Ashby or ATS experience (plus)
- Adeptness at understanding customer needs
- Proactive customer advocacy and engagement
- Experience navigating change management processes
- Ability to advise on best practices
- Critical thinking and solutions orientation
- Effective cross-functional collaboration skills
- Clear communication and conceptual distillation
- Excellent listening skills
- Innovative and scalable problem solving
- Eagerness to improve processes
- Detail-oriented and technically proficient
- Data-driven decision making
- Adaptability in fast-paced environments
- Passion for coaching and teaching
Tasks
- Manage end-to-end implementation of software solutions
- Develop and execute strategic implementation plans
- Guide enterprise customers through onboarding projects
- Align stakeholders and communicate project plans
- Configure complex B2B SaaS product workflows
- Tailor implementations to specific customer requirements
- Navigate change management and system adaptation
- Advise customers on software best practices
- Address thematic customer opportunities proactively
- Collaborate with cross-functional internal teams
- Distill complex concepts into simple themes
- Advocate for customer needs to internal stakeholders
- Improve internal processes and scalable workflows
- Use metrics and analytics to measure success
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- B2B SaaS products
- Ashby
- ATS
Benefits
Competitive Pay
- Competitive compensation
- Equity
- 10-year stock option exercise window
More Vacation Days
- Unlimited PTO
Generous Parental Leave
- 12-week paid family leave
Additional Allowances
- Equipment and software budget
- Office furniture budget
- $100/month education budget
Other Benefits
- Conference coverage
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ashby and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ASAshby
Strategic Implementation Specialist - EMEA(m/w/x)
Berlin
from 100,000 / year
Full-timeRemoteSenior
Nejo AI Summary
Onboarding enterprise clients onto a talent acquisition software platform, configuring complex B2B SaaS workflows. Complex B2B SaaS project management experience required; Ashby or ATS experience a plus. Equity, 10-year stock option exercise window, unlimited PTO, 12-week paid family leave.
Requirements
- Experience managing complex B2B SaaS projects
- Ability to work in remote-first settings
- Understanding of complex B2B SaaS products
- Technical curiosity and creativity
- Ashby or ATS experience (plus)
- Adeptness at understanding customer needs
- Proactive customer advocacy and engagement
- Experience navigating change management processes
- Ability to advise on best practices
- Critical thinking and solutions orientation
- Effective cross-functional collaboration skills
- Clear communication and conceptual distillation
- Excellent listening skills
- Innovative and scalable problem solving
- Eagerness to improve processes
- Detail-oriented and technically proficient
- Data-driven decision making
- Adaptability in fast-paced environments
- Passion for coaching and teaching
Tasks
- Manage end-to-end implementation of software solutions
- Develop and execute strategic implementation plans
- Guide enterprise customers through onboarding projects
- Align stakeholders and communicate project plans
- Configure complex B2B SaaS product workflows
- Tailor implementations to specific customer requirements
- Navigate change management and system adaptation
- Advise customers on software best practices
- Address thematic customer opportunities proactively
- Collaborate with cross-functional internal teams
- Distill complex concepts into simple themes
- Advocate for customer needs to internal stakeholders
- Improve internal processes and scalable workflows
- Use metrics and analytics to measure success
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- B2B SaaS products
- Ashby
- ATS
Benefits
Competitive Pay
- Competitive compensation
- Equity
- 10-year stock option exercise window
More Vacation Days
- Unlimited PTO
Generous Parental Leave
- 12-week paid family leave
Additional Allowances
- Equipment and software budget
- Office furniture budget
- $100/month education budget
Other Benefits
- Conference coverage
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ashby and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Ashby
Industry
IT
Description
The company is in the talent acquisition software business, running the end-to-end hiring process through its own platform.
Not a perfect match?
- Ashby
Product Support Specialist - EMEA(m/w/x)
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