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Strategic Customer Success Manager(m/w/x)
Description
You manage key customer accounts and develop strategies to drive growth. Your role involves building relationships, leading initiatives, and ensuring that customer needs shape product and service delivery.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 4 years in Customer Success
- •Strategic and consultative mindset
- •Strong executive presence
- •Excellent communication in German and English
- •Hands-on approach and ownership mentality
- •Charismatic, customer-focused team player
- •Openness to travel
Work Experience
4 years
Tasks
- •Manage key Mid-Market and Enterprise customers.
- •Develop and implement account strategies.
- •Foster relationships with key decision-makers.
- •Coordinate with internal teams like Product and Engineering.
- •Lead project management efforts for customer initiatives.
- •Plan and execute Executive Business Reviews.
- •Act as the voice of enterprise customers.
- •Shape product and service delivery based on customer needs.
- •Evolve and scale Customer Success practices.
- •Drive consistency and innovation in enterprise relationships.
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Remote-first work mode
Healthcare & Fitness
- •E-Gym-Wellpass membership coverage
Company Bike
- •Job bike leasing
Informal Culture
- •Relaxed working atmosphere
Startup Environment
- •Active role in company growth
Team Events
- •Regular team events
Workation & Sabbatical
- •Work abroad in EU
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Strategic Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
You manage key customer accounts and develop strategies to drive growth. Your role involves building relationships, leading initiatives, and ensuring that customer needs shape product and service delivery.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •At least 4 years in Customer Success
- •Strategic and consultative mindset
- •Strong executive presence
- •Excellent communication in German and English
- •Hands-on approach and ownership mentality
- •Charismatic, customer-focused team player
- •Openness to travel
Work Experience
4 years
Tasks
- •Manage key Mid-Market and Enterprise customers.
- •Develop and implement account strategies.
- •Foster relationships with key decision-makers.
- •Coordinate with internal teams like Product and Engineering.
- •Lead project management efforts for customer initiatives.
- •Plan and execute Executive Business Reviews.
- •Act as the voice of enterprise customers.
- •Shape product and service delivery based on customer needs.
- •Evolve and scale Customer Success practices.
- •Drive consistency and innovation in enterprise relationships.
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Remote-first work mode
Healthcare & Fitness
- •E-Gym-Wellpass membership coverage
Company Bike
- •Job bike leasing
Informal Culture
- •Relaxed working atmosphere
Startup Environment
- •Active role in company growth
Team Events
- •Regular team events
Workation & Sabbatical
- •Work abroad in EU
About the Company
Flip GmbH
Industry
IT
Description
The company focuses on revolutionizing the work lives of frontline employees through a dedicated employee app. They aim to empower every employee and provide a platform for communication and information sharing.
- Ingestro
Senior Customer Success Manager(m/w/x)
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Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin - Flip App
Strategic Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin, Stuttgart - Appinio
Senior Customer Success Manager DACH(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München