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BRBRUNELLO CUCINELLI SUISSE SA

Store Manager(m/w/x)

Gsteig
Full-timeOn-siteSenior

Guiding client advisors in luxury retail brand and product awareness. Minimum 8 years retail experience, with 2+ years in management, required. 4-day work week, company car for private use.

Requirements

  • Minimum 8 years retail experience
  • At least 2 years managerial experience (preferably luxury retail)
  • Strong business acumen
  • Solid understanding of market and customers
  • People management and development skills
  • Very good English knowledge

Tasks

  • Represent the brand philosophy on the shop floor
  • Lead Client Advisors in brand and product awareness
  • Transmit brand philosophy and core values to the team
  • Cultivate customer relationships through shop floor presence
  • Guide the team in providing unique service experiences
  • Ensure service aligns with brand philosophy and corporate image
  • Communicate clearly and courteously with clients and team
  • Actively listen to establish mutual trust
  • Guide the team to maximize sales and performance
  • Report missed opportunities to company management
  • Provide feedback on sales trends, customer satisfaction, and competitors
  • Liaise with HQ Retail Buying office on product assortment
  • Ensure high standards through Visual Guidelines implementation
  • Coordinate team in assembling and dismantling visual displays
  • Support event and trunk show organization
  • Introduce new customers to the brand
  • Instil and increase customer loyalty
  • Provide CRM action ideas
  • Manage and motivate the team in daily activities
  • Ensure team members receive continuous feedback
  • Promote respect and collaboration among colleagues
  • Coach team members
  • Conduct group and one-to-one meetings
  • Supervise the stock area
  • Support during inventories
  • Ensure retail operations procedures are respected
  • Ensure HQ guidelines are followed
  • Cultivate direct contact with headquarters
  • Use main IT applications and systems
  • Update new company tools, including Xstore and Salesforce

Work Experience

  • 8 years

Education

  • High school diploma

Languages

  • EnglishBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BRUNELLO CUCINELLI SUISSE SA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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