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INIntuitive

Senior System Business Analyst(m/w/x)

Aubonne
Full-timeOn-siteSenior
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Configuring Salesforce Field Service Cloud and Sales Cloud for robotic surgery systems. 8+ years of hands-on configuration and test script creation required. Focus on master data setup and field service data models.

Requirements

  • 8+ years experience in Business Analyst role
  • Focus on Salesforce Field Service Cloud, Sales Cloud, Conga or related Salesforce applications
  • Hands-on configuration of flows, Lightning record pages, object data model
  • Creating test scripts
  • Performing system integration testing (SIT)
  • Performing user acceptance testing (UAT)
  • Strong understanding of Salesforce Field Service Cloud features
  • Strong understanding of Salesforce Sales Cloud features
  • Ability to quickly learn business requirements
  • Apply field service concepts to testing and validation
  • Excellent analytical skills
  • Excellent problem-solving skills
  • Excellent troubleshooting skills
  • Strong communication skills
  • Ability to articulate test results and issues to stakeholders
  • Experience with Agile/Scrum methodologies (plus)
  • Salesforce Certified Field Service Consultant (preferred)
  • Salesforce Administrator certification (plus)
  • Salesforce Service Cloud certification (plus)
  • Quick learner
  • Ability to rapidly understand business needs
  • Highly detail-oriented
  • Passion for ensuring system quality
  • Passion for ensuring project success
  • Strong interpersonal skills
  • Ability to work effectively with cross-functional teams
  • Ability to work with teams across different geographies
  • Self-motivated
  • Ability to manage competing priorities
  • Ability to deliver results within tight deadlines
  • Bachelor’s degree in Engineering, Business or Information systems
  • Strong verbal communication skills in English
  • Strong written communication skills in English
  • Ability to work on multiple projects simultaneously
  • Ability to work on multiple requests simultaneously
  • Ability to work in a fast-moving environment
  • Ability to work with minimum supervision
  • Ability to work with minimum guidance

Tasks

  • Develop and debug flow automations
  • Configure systems hands-on
  • Understand field service and sales data models
  • Set up master data
  • Create comprehensive test scripts
  • Conduct system integration testing (SIT)
  • Perform user acceptance testing (UAT)
  • Test system functionality, performance, and user experience
  • Collaborate with stakeholders to test and document scenarios
  • Execute test cases across environments
  • Track and resolve defects
  • Learn business needs quickly
  • Apply best practices for testing
  • Adapt to new requirements
  • Contribute to testing from the start
  • Work with stakeholders and developers
  • Validate new features and updates
  • Provide feedback on system improvements
  • Complete testing within project timelines
  • Ensure quality standards are met
  • Document and report testing progress
  • Analyze business processes and requests
  • Recommend solutions using system standards
  • Participate in user training sessions
  • Gather insights for testing
  • Share testing strategies and tools
  • Evaluate existing technology portfolio
  • Offer solutions based on technology
  • Evaluate new technology solutions
  • Partner with business and IT stakeholders
  • Identify and prioritize demand
  • Schedule demand following release cycles
  • Conduct regression testing
  • Ensure new changes do not impact existing functionality
  • Propose improvements to testing processes
  • Enhance efficiency and test coverage

Work Experience

  • 8 years

Education

  • Bachelor's degree

Languages

  • English – Native

Tools & Technologies

  • Salesforce Field Service Cloud
  • Salesforce Sales Cloud
  • Conga
  • Salesforce applications
  • Flows
  • Lightning record pages
  • Agile
  • Scrum
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Intuitive and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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