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AOAO Foundation

Senior Project Manager Digital Platforms(m/w/x)

Zizers
Full-timeWith Home OfficeSenior

Platform operations for Totara, Kaltura, Area9, Bynder, Sitecore, Salesforce at a surgical treatment not-for-profit. 5-8 years digital platform or enterprise systems integration experience required. Supplementary vacation days, pension contributions.

Requirements

  • 5-8 years experience in digital platform management, technical project management, or enterprise systems integration
  • Valued relevant degree or equivalent practical experience
  • Experience managing complex environments with multiple SaaS platforms, custom integrations, and vendor relationships
  • Technical aptitude
  • Understanding of APIs, data flows, system architectures
  • Comfort with technical detail
  • Experience with at least two of: LMS platforms (Totara, Moodle, Canvas), video platforms (Kaltura, Brightcove), CMS/DAM systems (Sitecore, Bynder), or evaluation/assessment systems
  • Vendor management experience (contracts, SLAs, sprint planning, partner accountability)
  • Strong organizational skills
  • Ability to manage multiple concurrent priorities
  • English fluency (required)
  • German language skills (advantage)
  • Reliability and thoroughness
  • Problem-solving skills (independent resolution, escalation)
  • Clear communication with technical and non-technical stakeholders
  • Comfort with operational work
  • Continuous improvement mindset
  • Curiosity about future technology trends

Tasks

  • Coordinate operations for Totara, Kaltura, Area9, Bynder, Sitecore, Salesforce.
  • Ensure reliable platform integration.
  • Ensure reliable data exchange.
  • Ensure reliable SSO/authentication workflows.
  • Monitor platform performance.
  • Troubleshoot platform issues.
  • Coordinate issue resolution with vendors.
  • Coordinate issue resolution with AO IT.
  • Maintain technical documentation for configurations.
  • Maintain technical documentation for integrations.
  • Maintain technical documentation for operational procedures.
  • Streamline workflows.
  • Reduce manual effort.
  • Improve the user experience.
  • Serve as day-to-day vendor contact.
  • Monitor vendor SLAs.
  • Coordinate vendor sprints.
  • Manage vendor releases.
  • Perform vendor quality assurance.
  • Lead technical requirements gathering.
  • Design solutions for platform enhancements.
  • Design solutions for new integrations.
  • Support RFP processes.
  • Support vendor evaluations.
  • Configure platforms for program delivery.
  • Ensure evaluation data is collected.
  • Structure evaluation and assessment data.
  • Ensure evaluation data is accessible.
  • Contribute to platform-related SOPs.
  • Contribute to platform-related operational handbooks.
  • Contribute to modernizing legacy integrations.
  • Collaborate with the Senior PM AI.

Work Experience

  • 5 - 8 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • Totara
  • Moodle
  • Canvas
  • Kaltura
  • Brightcove
  • Sitecore
  • Bynder
  • SaaS platforms

Benefits

Modern Office

  • Modern infrastructure

Flexible Working

  • Flexible working hours and location

More Vacation Days

  • Supplementary vacation days

Retirement Plans

  • Pension scheme contributions

Learning & Development

  • Internal skills training
  • Support for continued education
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AO Foundation and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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