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AOAO Foundation

Senior Project Manager Digital Platforms(m/w/x)

Zizers
Full-timeWith Home OfficeSenior

Coordinating operations for learning technology platforms, managing vendor relationships at a not-for-profit for surgical care. Managing complex SaaS environments with custom integrations and vendor relationships required. Flexible working hours, supplementary vacation days.

Requirements

  • 5-8 years experience in digital platform management, technical project management, or enterprise systems integration
  • Relevant degree or equivalent practical experience
  • Experience managing complex environments with multiple SaaS platforms, custom integrations, and vendor relationships
  • Technical aptitude (APIs, data flows, system architectures)
  • Ability to troubleshoot issues and specify requirements
  • Comfort with technical detail
  • Experience with at least two of: LMS platforms (Totara, Moodle, Canvas), video platforms (Kaltura, Brightcove), CMS/DAM systems (Sitecore, Bynder), or evaluation/assessment systems
  • Vendor management experience (contracts, SLAs, sprint planning, accountability)
  • Strong organizational skills
  • Ability to manage multiple concurrent priorities
  • English fluency
  • German language skills (advantage)
  • Reliability and thoroughness
  • Problem-solving skills
  • Ability to resolve issues independently
  • Clear communication with technical and non-technical stakeholders
  • Comfort with operational work
  • Continuous improvement mindset
  • Curiosity about technology trends

Tasks

  • Ensure systems run reliably.
  • Manage vendor relationships.
  • Ensure integrations function.
  • Identify opportunities to streamline and improve.
  • Coordinate operations across assigned learning technology platforms.
  • Ensure reliable platform integration, data exchange, and authentication.
  • Monitor platform performance.
  • Troubleshoot platform issues.
  • Coordinate issue resolution with vendors and AO IT.
  • Maintain technical documentation for configurations, integrations, and procedures.
  • Identify and implement workflow streamlining.
  • Reduce manual effort and improve user experience.
  • Serve as day-to-day contact for platform vendors.
  • Monitor vendor service level agreements (SLAs).
  • Coordinate vendor sprints and releases.
  • Perform vendor quality assurance.
  • Lead technical requirements gathering.
  • Design solutions for platform enhancements and integrations.
  • Support RFP processes for new tools.
  • Support vendor evaluations for new tools.
  • Work with Education Design PMs on platform readiness.
  • Support evaluation and assessment data workflows.
  • Ensure event data is collected, structured, and accessible.
  • Contribute to standard operating procedures for platform workflows.
  • Contribute to operational handbooks for platform workflows.
  • Collaborate with Senior PM AI on legacy modernization.

Work Experience

  • 5 - 8 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • APIs
  • Totara
  • Moodle
  • Canvas
  • Kaltura
  • Brightcove
  • Sitecore
  • Bynder

Benefits

Modern Office

  • Modern infrastructure

Flexible Working

  • Flexible working hours and location

More Vacation Days

  • Supplementary vacation days

Retirement Plans

  • Pension scheme contributions

Learning & Development

  • Internal skills training
  • Support for continued education
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AO Foundation and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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