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Senior Manager - Warranty and Services Expert(m/w/x)
Optimizing warranty and services sales offerings for a 9-market automotive group. Autonomy and international stakeholder management required. Above-average pension plan, discounts on brands.
Requirements
- Autonomy and high-level stakeholder management at international scale
- Passion and motivation for task completion
- Ownership of topics
- Hard-working with impact and results focus beyond 9-5
- Very good analytical skills
- Ability to manage priorities for time-sensitive deadlines
- Completed studies in business administration, engineering, computer science, finance, or comparable degree
- Advanced knowledge in Microsoft Excel
- Advanced knowledge in Google Sheets
- Full proficiency in English
- Other European languages are a plus
Tasks
- Optimize existing warranty and services sales offerings
- Ensure best-in-class operational performance
- Develop new services to meet customer needs
- Review and improve existing processes and products
- Leverage technology and data to reduce costs
- Maintain high levels of customer satisfaction
- Share best practices across local European entities
- Develop critical business skills in analysis and project management
- Manage communications and stakeholder relationships
- Serve as the central point of contact for internal and external stakeholders
- Set up financial targets and planning infrastructure
- Implement cost-controlling procedures
- Design training materials
- Optimize product content
- Increase revenue through targeted revenue management
- Enhance renewal initiatives
Education
- Bachelor's degree
Languages
- English – Native
- Basque – Basic
Tools & Technologies
- Microsoft Excel
- Google Sheets
Benefits
Retirement Plans
- Above-average corporate pension plan
Corporate Discounts
- Discounts on brands
Other Benefits
- Special offers on used cars
- Challenges to learn from
Career Advancement
- Room for growth
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Senior Manager - Warranty and Services Expert(m/w/x)
Optimizing warranty and services sales offerings for a 9-market automotive group. Autonomy and international stakeholder management required. Above-average pension plan, discounts on brands.
Requirements
- Autonomy and high-level stakeholder management at international scale
- Passion and motivation for task completion
- Ownership of topics
- Hard-working with impact and results focus beyond 9-5
- Very good analytical skills
- Ability to manage priorities for time-sensitive deadlines
- Completed studies in business administration, engineering, computer science, finance, or comparable degree
- Advanced knowledge in Microsoft Excel
- Advanced knowledge in Google Sheets
- Full proficiency in English
- Other European languages are a plus
Tasks
- Optimize existing warranty and services sales offerings
- Ensure best-in-class operational performance
- Develop new services to meet customer needs
- Review and improve existing processes and products
- Leverage technology and data to reduce costs
- Maintain high levels of customer satisfaction
- Share best practices across local European entities
- Develop critical business skills in analysis and project management
- Manage communications and stakeholder relationships
- Serve as the central point of contact for internal and external stakeholders
- Set up financial targets and planning infrastructure
- Implement cost-controlling procedures
- Design training materials
- Optimize product content
- Increase revenue through targeted revenue management
- Enhance renewal initiatives
Education
- Bachelor's degree
Languages
- English – Native
- Basque – Basic
Tools & Technologies
- Microsoft Excel
- Google Sheets
Benefits
Retirement Plans
- Above-average corporate pension plan
Corporate Discounts
- Discounts on brands
Other Benefits
- Special offers on used cars
- Challenges to learn from
Career Advancement
- Room for growth
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
AUTO1 Group
Industry
Automotive
Description
AUTO1 Group ist Europas führende digitale Automobilplattform. Als dynamisches Tech-Unternehmen revolutionieren wir mit unseren Marken wirkaufendeinauto.de, AUTO1.com und Autohero die Automobilbranche.
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