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Senior Manager - Warranty and Services Expert(m/w/x)
Optimizing and developing warranty/service offerings for digital automotive platforms across nine markets. Experience in automotive warranty or maintenance essential. Above-average corporate pension, brand discounts, and used car offers.
Requirements
- Very good analytical skills
- Ability to manage priorities
- Up to 5 years relevant experience
- Experience in Automotive warranty or maintenance
- Autonomy and stakeholder management track record
- Passion, motivation, and task ownership
- Hard-working and results-oriented mindset
- Degree in business, engineering, or comparable
- Advanced knowledge in Microsoft Excel
- Advanced knowledge in Google Sheets
- Full proficiency in English
Tasks
- Optimize existing warranty and service sales offerings
- Ensure best-in-class operational performance across nine markets
- Develop new services to meet customer needs
- Review and improve existing processes and products
- Leverage technology and data to decrease costs
- Maintain high levels of customer satisfaction
- Share best practices between all European local entities
- Execute quantitative and qualitative business analyses
- Manage complex projects and diverse stakeholders
- Coordinate between internal departments and external partners
- Set up financial targets and planning infrastructure
- Implement rigorous cost-controlling procedures
- Design comprehensive training materials
- Optimize product content to drive engagement
- Increase revenue through targeted management and renewals
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Excel
- Google Sheets
Benefits
Informal Culture
- International and dynamic working environment
Retirement Plans
- Above-average corporate pension plan
Corporate Discounts
- Discounts on well-known brands
Other Benefits
- Special offers on used cars
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Senior Manager - Warranty and Services Expert(m/w/x)
Optimizing and developing warranty/service offerings for digital automotive platforms across nine markets. Experience in automotive warranty or maintenance essential. Above-average corporate pension, brand discounts, and used car offers.
Requirements
- Very good analytical skills
- Ability to manage priorities
- Up to 5 years relevant experience
- Experience in Automotive warranty or maintenance
- Autonomy and stakeholder management track record
- Passion, motivation, and task ownership
- Hard-working and results-oriented mindset
- Degree in business, engineering, or comparable
- Advanced knowledge in Microsoft Excel
- Advanced knowledge in Google Sheets
- Full proficiency in English
Tasks
- Optimize existing warranty and service sales offerings
- Ensure best-in-class operational performance across nine markets
- Develop new services to meet customer needs
- Review and improve existing processes and products
- Leverage technology and data to decrease costs
- Maintain high levels of customer satisfaction
- Share best practices between all European local entities
- Execute quantitative and qualitative business analyses
- Manage complex projects and diverse stakeholders
- Coordinate between internal departments and external partners
- Set up financial targets and planning infrastructure
- Implement rigorous cost-controlling procedures
- Design comprehensive training materials
- Optimize product content to drive engagement
- Increase revenue through targeted management and renewals
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Excel
- Google Sheets
Benefits
Informal Culture
- International and dynamic working environment
Retirement Plans
- Above-average corporate pension plan
Corporate Discounts
- Discounts on well-known brands
Other Benefits
- Special offers on used cars
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
AUTO1 Group
Industry
Automotive
Description
AUTO1 Group ist Europas führende digitale Automobilplattform. Als dynamisches Tech-Unternehmen revolutionieren wir mit unseren Marken wirkaufendeinauto.de, AUTO1.com und Autohero die Automobilbranche.
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