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ServiceNow
8d ago

Senior Manager, CRM Presales Solution Consulting(m/w/x)

Glattbrugg
Full-timeWith Home OfficeSenior
AI/ML

Description

You will lead a talented consulting team to drive customer value through impactful storytelling and strategic discovery, while balancing resource management with long-term talent development.

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Requirements

  • Experience integrating AI into work processes
  • Experience in fast-growing SaaS environments
  • Experience in presales and management roles
  • Coaching, mentoring, and performance management skills
  • Understanding of SaaS, PaaS, and Service Management
  • Ability to motivate Presales Solutions Consultants
  • Self-motivation and good communication skills
  • Experience in Value Based or Solution Selling
  • Fluency in English and German
  • Ability to work from office periodically
  • Willingness to dream big

Tasks

  • Lead and motivate a high-performing consulting team
  • Drive business growth through strategic collaboration
  • Implement change and drive solution adoption
  • Coach consultants on customer discovery techniques
  • Guide the team in delivering value-based demonstrations
  • Utilize storytelling to highlight solution relevance
  • Develop team members' professional skills and goals
  • Prioritize workloads for key sales opportunities
  • Provide regular feedback through direct observation
  • Align consulting efforts with regional sales managers
  • Coordinate priorities with Field SC Managers
  • Execute marketing and partner demand generation strategies
  • Share customer insights with the product organization
  • Maintain a recruiting pipeline for future talent
  • Manage resource alignment and skill utilization
  • Handle administrative tasks and performance reporting

Tools & Technologies

AISaaSCcaaSCRMCXProcess automationPaaS

Languages

EnglishBusiness Fluent

GermanBusiness Fluent

Benefits

Flexible Working

  • Flexible work personas
  • Remote work options

Other Benefits

  • Reasonable accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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