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Senior Manager, Business Change Management(m/w/x)
Leading ERP transformation change strategy for global airline trade association. 10+ years OCM experience for large-scale transformations required. 4-day work week, 6 weeks vacation.
Requirements
- 10+ years in Organizational Change Management for large-scale transformations
- Experience supporting SAP or Oracle ERP finance transformations
- Strong understanding of core financial processes
- Ability to translate process/system changes into impacts for people
- Experience designing/delivering change strategies, communication, training
- Skilled in stakeholder engagement and facilitation
- Ability to build trusted relationships across diverse groups
- Ability to simplify complex concepts for clear communication
- Experience working with cross-functional teams
- Strong analytical and problem-solving skills
- Ability to anticipate and manage adoption risks
- Track record of supporting teams through change
- Track record of enabling successful adoption of new systems/processes
- Fluency in English (written and spoken)
Tasks
- Lead end-to-end Change Management strategy for ERP transformation
- Ensure business readiness and end-user adoption
- Conduct stakeholder mapping and impact assessments
- Develop and execute Change Management Plans
- Apply structured change methodology
- Guide stakeholder engagement and impact analysis
- Develop communication strategies for clear messaging
- Ensure alignment across senior management and end-users
- Design and deploy end-user training programs
- Ensure employees understand new processes and tools
- Drive business readiness in organizational, process, and role areas
- Track readiness and adoption KPIs
- Monitor areas of resistance
- Recommend targeted interventions
- Provide hands-on support during key ERP milestones
- Partner with Transformation team, GPOs, I&D, and IATA leaders
- Identify and manage change impacts
- Support BORA Transformation Lead on additional priorities
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
Tools & Technologies
- SAP
- Oracle ERP
Benefits
Learning & Development
- Continuous learning support
Family Support
- Family-friendly policies
- Work-life balance promotion
Social Impact
- Time off for volunteering
Flexible Working
- Flexible work options
- Remote work
- Hybrid work
- Work from abroad policy
More Vacation Days
- Birthday off
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Senior Manager, Business Change Management(m/w/x)
Leading ERP transformation change strategy for global airline trade association. 10+ years OCM experience for large-scale transformations required. 4-day work week, 6 weeks vacation.
Requirements
- 10+ years in Organizational Change Management for large-scale transformations
- Experience supporting SAP or Oracle ERP finance transformations
- Strong understanding of core financial processes
- Ability to translate process/system changes into impacts for people
- Experience designing/delivering change strategies, communication, training
- Skilled in stakeholder engagement and facilitation
- Ability to build trusted relationships across diverse groups
- Ability to simplify complex concepts for clear communication
- Experience working with cross-functional teams
- Strong analytical and problem-solving skills
- Ability to anticipate and manage adoption risks
- Track record of supporting teams through change
- Track record of enabling successful adoption of new systems/processes
- Fluency in English (written and spoken)
Tasks
- Lead end-to-end Change Management strategy for ERP transformation
- Ensure business readiness and end-user adoption
- Conduct stakeholder mapping and impact assessments
- Develop and execute Change Management Plans
- Apply structured change methodology
- Guide stakeholder engagement and impact analysis
- Develop communication strategies for clear messaging
- Ensure alignment across senior management and end-users
- Design and deploy end-user training programs
- Ensure employees understand new processes and tools
- Drive business readiness in organizational, process, and role areas
- Track readiness and adoption KPIs
- Monitor areas of resistance
- Recommend targeted interventions
- Provide hands-on support during key ERP milestones
- Partner with Transformation team, GPOs, I&D, and IATA leaders
- Identify and manage change impacts
- Support BORA Transformation Lead on additional priorities
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
Tools & Technologies
- SAP
- Oracle ERP
Benefits
Learning & Development
- Continuous learning support
Family Support
- Family-friendly policies
- Work-life balance promotion
Social Impact
- Time off for volunteering
Flexible Working
- Flexible work options
- Remote work
- Hybrid work
- Work from abroad policy
More Vacation Days
- Birthday off
About the Company
IATA
Industry
Transportation
Description
The company represents over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
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