The AI Job Search Engine
Senior Director of Operations & Quality(m/w/x)
Description
In this role, you will oversee media measurement operations across multiple countries, ensuring data quality and compliance while driving innovation and efficiency. You will engage with clients, manage a high-performing team, and leverage technology to enhance audience insights.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Deep understanding of media measurement KPIs
- •Ability to present and defend KPIs to stakeholders
- •Leadership in panel recruitment and engagement strategies
- •Leverage AI and automation for operational efficiency
- •Drive global best practices and process centralization
- •Extensive global operations leadership experience
- •Expertise in panel-based methodologies
- •Ability to analyze and present KPIs
- •Experience in process automation using AI
- •Strong leadership skills managing international teams
- •Strategic mindset balancing cost efficiency and quality
Work Experience
approx. 4 - 6 years
Tasks
- •Deliver audience measurement solutions across TV, radio, digital, and cross-media platforms
- •Utilize panel-based methodologies for accurate audience insights
- •Analyze and present KPIs and audience measurement outputs to stakeholders
- •Optimize operational efficiency in media measurement operations
- •Oversee media measurement operations across 12+ countries
- •Ensure data quality, compliance, and efficiency in operations
- •Drive standardization, cost optimization, and automation
- •Define and manage business-relevant media measurement KPIs
- •Present and defend KPIs and methodologies to external stakeholders
- •Lead panel recruitment, retention, and engagement strategies
- •Leverage AI and automation to enhance panel operations
- •Drive global best practices and process centralization
- •Develop a high-performing, globally distributed operations team
- •Act as a strategic partner for senior leadership and clients
- •Foster continuous improvement in audience measurement methodologies
- •Implement cost-efficient structures leveraging centralized hubs
- •Enhance data quality through automation and workflow optimization
- •Oversee panel recruitment and incentivization strategies
- •Manage global panel relationship with effective tooling
- •Collaborate with technology and local teams for panel technologies
- •Ensure seamless integration of panel methodologies with big data
- •Define and monitor quality KPIs and SLAs for client delivery
- •Implement data validation processes for audience measurement integrity
- •Serve as a trusted expert in audience measurement methodologies
- •Train internal teams on interpreting and communicating KPIs
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible working environment
Social Impact
- •Volunteer time off
Learning & Development
- •LinkedIn Learning
Mental Health Support
- •Employee-Assistance-Program
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Senior Director of Operations & Quality(m/w/x)
The AI Job Search Engine
Description
In this role, you will oversee media measurement operations across multiple countries, ensuring data quality and compliance while driving innovation and efficiency. You will engage with clients, manage a high-performing team, and leverage technology to enhance audience insights.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Deep understanding of media measurement KPIs
- •Ability to present and defend KPIs to stakeholders
- •Leadership in panel recruitment and engagement strategies
- •Leverage AI and automation for operational efficiency
- •Drive global best practices and process centralization
- •Extensive global operations leadership experience
- •Expertise in panel-based methodologies
- •Ability to analyze and present KPIs
- •Experience in process automation using AI
- •Strong leadership skills managing international teams
- •Strategic mindset balancing cost efficiency and quality
Work Experience
approx. 4 - 6 years
Tasks
- •Deliver audience measurement solutions across TV, radio, digital, and cross-media platforms
- •Utilize panel-based methodologies for accurate audience insights
- •Analyze and present KPIs and audience measurement outputs to stakeholders
- •Optimize operational efficiency in media measurement operations
- •Oversee media measurement operations across 12+ countries
- •Ensure data quality, compliance, and efficiency in operations
- •Drive standardization, cost optimization, and automation
- •Define and manage business-relevant media measurement KPIs
- •Present and defend KPIs and methodologies to external stakeholders
- •Lead panel recruitment, retention, and engagement strategies
- •Leverage AI and automation to enhance panel operations
- •Drive global best practices and process centralization
- •Develop a high-performing, globally distributed operations team
- •Act as a strategic partner for senior leadership and clients
- •Foster continuous improvement in audience measurement methodologies
- •Implement cost-efficient structures leveraging centralized hubs
- •Enhance data quality through automation and workflow optimization
- •Oversee panel recruitment and incentivization strategies
- •Manage global panel relationship with effective tooling
- •Collaborate with technology and local teams for panel technologies
- •Ensure seamless integration of panel methodologies with big data
- •Define and monitor quality KPIs and SLAs for client delivery
- •Implement data validation processes for audience measurement integrity
- •Serve as a trusted expert in audience measurement methodologies
- •Train internal teams on interpreting and communicating KPIs
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Flexible working environment
Social Impact
- •Volunteer time off
Learning & Development
- •LinkedIn Learning
Mental Health Support
- •Employee-Assistance-Program
About the Company
NIQ
Industry
Other
Description
The company is the world’s leading consumer intelligence company, delivering insights into consumer buying behavior and growth pathways.
- skillcloud AG
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Direktionsassistenz der Geschäftsleitung und des Verwaltungsrates(m/w/x)
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