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ANANYbotics

Senior Customer Success Manager, Oil & Gas(m/w/x)

Zürich
Full-timeWith Home OfficeSenior

Value engineering for ANYbotics' industrial robotics solutions in Oil & Gas. Pre-sales scoping and ROI case building required. Employee stock ownership plan.

Requirements

  • Significant pre-sales/customer success experience in Oil & Gas
  • Proven track record selling/scoping/managing APM, industrial software, IoT, or robotics solutions
  • Ability to build ROI cases and present business value
  • Strong structured project management skills
  • Comfortable working across sales, technical teams, and customer stakeholders
  • Strong communication skills across diverse audiences
  • Engineering degree or comparable technical background
  • Willingness to travel approx. 50% of time
  • Experience with industrial robotics, autonomous inspection, or remote operations
  • Familiarity with APM, industrial software, or industrial IoT environments
  • Industry knowledge in Chemicals or process industries
  • Technical familiarity with Linux, networking, ROS, Git, Python
  • German language skills

Tasks

  • Lead value engineering and customer success for strategic Oil & Gas accounts
  • Focus on Pre-Sales Value Engineering for ANYmal X launch
  • Help customers transition from interest to successful deployment and business value
  • Act as a senior customer-facing advisor for Oil & Gas accounts
  • Define strong use cases and ensure solutions tie to clear business value
  • Partner with Sales and Solution Architects to build ROI models and business cases
  • Conduct site evaluations to align deployments with operational requirements
  • Shape Value Realization Plans with use cases, milestones, and integration pathways
  • Support customers through deployment and adoption, maintaining momentum
  • Build trusted relationships across customer organizations
  • Work with Product, Engineering, and Commercial teams to incorporate customer feedback
  • Help customers integrate robotics into operations
  • Align technical capabilities with business processes and stakeholder expectations

Work Experience

  • approx. 4 - 6 years

Education

  • Vocational certification

Languages

  • GermanBasic

Tools & Technologies

  • APM
  • industrial software
  • industrial IoT
  • robotics
  • Linux
  • ROS
  • Git
  • Python

Benefits

Competitive Pay

  • Attractive employee stock ownership plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ANYbotics and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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