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Managing warranty claims and SAP S/4HANA QM transactions for international distributors. Solid SAP S/4HANA and C4C experience required. Product discounts, company-covered accident insurance.
Requirements
- Team player in international environment
- Solid experience with SAP S/4HANA and SAP C4C
- Knowledge of SAP BI is an advantage
- Strong background in customer service
- Investigative skills within European legislation
- Excellent communication and collaboration skills
- Several years of experience in bike industry
- Solid technical knowledge within bike industry
- Strong proficiency in MS 365
- Fluent in English
- Knowledge of German, French, or Mandarin is a plus
- Willingness to travel worldwide
Tasks
- Support and strengthen After Sales, Manufacturing, and Production Supervision
- Create, maintain, and update SAP S/4HANA QM transactions
- Manage warranty claims from international distributors and branches
- Oversee Power BI KPI analysis for internal and external stakeholders
- Provide technical support to international distributors and branches
- Conduct internal process audits along the supply chain
- Develop and maintain new features for Scott's QC App
- Supervise bicycle production at various global locations
- Create technical manuals and documentation
- Collaborate with the Compliance Department and Technical Documentation Manager
- Develop content for the Myagi Education App
- Create and maintain Quality Assurance documents
- Use and maintain the Bike and Spare Part Archive
- Collaborate with the B2B Department on online warranty claiming and bike registration
- Implement automated spare part reordering transactions
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Basic
- French – Basic
- Chinese – Basic
Tools & Technologies
- SAP S/4HANA
- SAP C4C
- SAP BI
- MS 365
Benefits
Corporate Discounts
- Product discounts
- Discounted massages
Modern Office
- Modern office environment
Other Benefits
- Company-covered accident insurance
- Extended illness coverage
Free or Subsidized Food
- Discounted cafeteria lunch
Additional Allowances
- Monthly food/beverage contribution
Healthcare & Fitness
- Fitness room
- Employee sports groups
Parking & Commuter Benefits
- Free bike parking
- Free car parking
More Vacation Days
- Option to purchase additional holidays
Team Events
- Employee events
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Managing warranty claims and SAP S/4HANA QM transactions for international distributors. Solid SAP S/4HANA and C4C experience required. Product discounts, company-covered accident insurance.
Requirements
- Team player in international environment
- Solid experience with SAP S/4HANA and SAP C4C
- Knowledge of SAP BI is an advantage
- Strong background in customer service
- Investigative skills within European legislation
- Excellent communication and collaboration skills
- Several years of experience in bike industry
- Solid technical knowledge within bike industry
- Strong proficiency in MS 365
- Fluent in English
- Knowledge of German, French, or Mandarin is a plus
- Willingness to travel worldwide
Tasks
- Support and strengthen After Sales, Manufacturing, and Production Supervision
- Create, maintain, and update SAP S/4HANA QM transactions
- Manage warranty claims from international distributors and branches
- Oversee Power BI KPI analysis for internal and external stakeholders
- Provide technical support to international distributors and branches
- Conduct internal process audits along the supply chain
- Develop and maintain new features for Scott's QC App
- Supervise bicycle production at various global locations
- Create technical manuals and documentation
- Collaborate with the Compliance Department and Technical Documentation Manager
- Develop content for the Myagi Education App
- Create and maintain Quality Assurance documents
- Use and maintain the Bike and Spare Part Archive
- Collaborate with the B2B Department on online warranty claiming and bike registration
- Implement automated spare part reordering transactions
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Basic
- French – Basic
- Chinese – Basic
Tools & Technologies
- SAP S/4HANA
- SAP C4C
- SAP BI
- MS 365
Benefits
Corporate Discounts
- Product discounts
- Discounted massages
Modern Office
- Modern office environment
Other Benefits
- Company-covered accident insurance
- Extended illness coverage
Free or Subsidized Food
- Discounted cafeteria lunch
Additional Allowances
- Monthly food/beverage contribution
Healthcare & Fitness
- Fitness room
- Employee sports groups
Parking & Commuter Benefits
- Free bike parking
- Free car parking
More Vacation Days
- Option to purchase additional holidays
Team Events
- Employee events
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SCOTT Sports SA
Industry
Manufacturing
Description
The company is driven by passion for innovation, performance, and outdoor sports.
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